Scot West
alva_boyle@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 51183868Cancel order request | Scot West |  Dr. Mandy McLaughlin | Apr 29, 2026, 2:02 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 59617363Shipping cost question | Scot West |  Yazmin Jast | Mar 29, 2026, 3:20 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 92583771Wrong shade sent | Scot West |  Julie Hodkiewicz | Feb 19, 2026, 6:02 AM |
| 5/5 | Quick, frictionless. Bookmarking my next return. | 39235570Where is my order? | Scot West |  Kip Schroeder IV | Feb 18, 2026, 3:01 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 56821682App crashes at checkout | Scot West |  Mr. Skyla Trantow | Feb 5, 2026, 5:40 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 66654021App crashes at checkout | Scot West |  Amely Pacocha | Jan 18, 2026, 5:20 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 10709740Order arrived damaged | Scot West |  Chaz Renner | Dec 25, 2025, 9:38 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 01779816BOPIS order cancelled at store | Scot West |  Tommy Kuvalis | Dec 12, 2025, 6:51 PM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 49665626Where is my order? | Scot West |  Steve O'Conner | Nov 30, 2025, 10:13 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 52319535App crashes at checkout | Scot West |  Lily Raynor | Sep 6, 2025, 7:16 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 66995609Price match request | Scot West |  Jacklyn Dare | Jun 8, 2025, 9:52 AM |