Andrew Dare
susanna55@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 49241635Lost package follow-up | Andrew Dare |  Faith Hilll | Apr 4, 2026, 11:56 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 12367213Missing items in shipment | Andrew Dare |  Lily Raynor | Apr 3, 2026, 12:21 PM |
| 4/5 | Add a recommend-based-on-what-I-own feature. | 83287358BOPIS order cancelled at store | Andrew Dare |  Mr. Cade Senger | Apr 1, 2026, 12:07 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 97705426Wrong shade sent | Andrew Dare |  Vilma Gusikowski | Mar 22, 2026, 3:33 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 29030739Foundation match help | Andrew Dare |  Garth Dooley | Feb 14, 2026, 12:48 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 51074105Gift card balance question | Andrew Dare |  Darryl Jacobi | Feb 2, 2026, 2:04 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 65237789Return after 30-day window | Andrew Dare |  Julie Hodkiewicz | Dec 12, 2025, 2:27 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 54608333Return after 30-day window | Andrew Dare |  Kaela Friesen | Oct 10, 2025, 10:55 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 37264040Restock alert for backorder | Andrew Dare |  Mr. Eliza Gerhold IV | Sep 6, 2025, 11:48 AM |
| 3/5 | Stop discontinuing products my routine depends on. | 65242681Missing items in shipment | Andrew Dare | Garth Dooley | Jul 20, 2025, 11:44 AM |
| 5/5 | Honestly love the brand but the app needs a real overhaul. | 34467808Missing items in shipment | Andrew Dare |  Amely Pacocha | Jun 29, 2025, 3:25 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 59745203Birthday gift not received | Andrew Dare | Mr. Cade Senger | Jun 5, 2025, 8:28 AM |