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CustomersAlessia Fahey

Alessia Fahey

grayce_lakin@yahoo.com
Tickets38Responses4
Showing 1 - 4 of 4
Rating
Comment
Ticket
Customer
Team member
Responded
2/5The shade quiz was completely off for my undertone.22419322Cancel order requestAlessia FaheyMr. Eliza Gerhold IVSep 3, 2025, 4:06 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.03183206Allergic reaction concernAlessia FaheyLeonard Waters-HowellJul 24, 2025, 8:00 PM
1/11The app is slow and buggy now. Lost trust in the brand.45496327Shipping cost questionAlessia FaheyMr. Eliza Gerhold IVJun 11, 2025, 5:38 AM
2/5Tried to charge me a restocking fee on a product they sent in the wrong color.00618353Wrong shade sentAlessia FaheyOscar O'HaraJun 6, 2025, 10:35 AM
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Properties

Customer
Name
Alessia Fahey
Email
grayce_lakin@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
15,457
Lifetime spend
22
Last purchase
Apr 12, 2026
Skin tone
rich
Foundation shade
15N
Skin concerns
uneven-texture
Allergies / restrictions
—
Favorite brands
Rare Beauty, Diptyque, Maison Margiela, Tatcha
YTD spend
—
App installed
No
App last opened
Apr 12, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
—
Total orders
28
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 9, 2026
Responses
Avg rating
2.50