Alessia Fahey
grayce_lakin@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29708128 | Wholesale order question | Solved | Urgent | Alessia Fahey | — |  Julie Hodkiewicz | Phone | damaged | 2h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 25728913 | BOPIS pickup not ready | Closed | Normal | Alessia Fahey | — |  Jacklyn Dare | Chat | bopisshade-matchshipping | 3d 16h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 |
| 49465697 | Shipping cost question | Solved | Normal | Alessia Fahey | — |  Mr. Skyla Trantow | Chat | wholesale | 2d 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 49683139 | Item authenticity concern | Closed | Normal | Alessia Fahey | — |  Faith Hilll | refundloyaltywholesale | 2d 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 10042489 | App crashes at checkout | Solved | Normal | Alessia Fahey | — |  Yazmin Jast | Social | — | 3h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 31427678 | Order arrived damaged | Solved | Normal | Alessia Fahey | — |  Mr. Cade Senger | Chat | refundinfluencer | 23h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - |
| 30050025 | Missing samples in order | Solved | Low | Alessia Fahey | — |  Tommy Kuvalis | Social | — | 4h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 30573044 | Insider tier issue | Pending | Normal | Alessia Fahey | — | Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Mar 2, 2026 | - |
| 96993963 | Cancel subscription / Auto-replenish | Open | Normal | Alessia Fahey | — |  Steve O'Conner | damagedreturns | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 20679587 | Cancel subscription / Auto-replenish | Closed | Normal | Alessia Fahey | — |  Darryl Jacobi | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 17, 2026 |
| 35745992 | Address change after shipping | Solved | Normal | Alessia Fahey | — |  Katrina Johns | gift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 82970548 | Allergic reaction concern | Closed | Normal | Alessia Fahey | — | Mr. Cade Senger | Chat | gift-cardshipping | 9d 8h | ⊘Not fired | — | — | — | Dec 18, 2025 | Jan 3, 2026 |
| 43051202 | Item authenticity concern | Solved | Normal | Alessia Fahey | — | Katrina Johns | Chat | influencerrefundvip | 21h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 16996268 | Cancel order request | Closed | Normal | Alessia Fahey | — |  Garth Dooley | fragrance | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 74402595 | Address change after shipping | Solved | Normal | Alessia Fahey | — | Faith Hilll | wholesalegift-card | 19h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 82069096 | Cancel subscription / Auto-replenish | Solved | High | Alessia Fahey | — |  Leonard Waters-Howell | refund | 22h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 89578235 | Wrong shade sent | Solved | Low | Alessia Fahey | — |  Vilma Gusikowski | viprefund | 2d 19h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 58982414 | Insider tier issue | Closed | Normal | Alessia Fahey | — | Yazmin Jast | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 3, 2025 |
| 34164180 | Lost package follow-up | Solved | Low | Alessia Fahey | — |  Mr. Lonie Hudson | Chat | — | 1d 15h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 22015576 | Klarna / Afterpay split issue | Closed | Normal | Alessia Fahey | — |  Ignatius Cummerata | Chat | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 6, 2025 |
| 26923911 | Wrong shade sent | Solved | Normal | Alessia Fahey | — |  Eula McKenzie | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Sep 29, 2025 | - |
| 33964050 | Discount code not working | Closed | Normal | Alessia Fahey | — |  Chaz Renner | apployalty | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 21, 2025 | |
| 12384732 | App crashes at checkout | Open | Normal | Alessia Fahey | — |  Miss Amber Hintz Sr. | shade-match | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 32105383 | Restock alert for backorder | Solved | High | Alessia Fahey | — | Mr. Skyla Trantow | Chat | refundfragrance | 2d 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 22419322 | Cancel order request | Closed | Normal | Alessia Fahey | — |  Mr. Eliza Gerhold IV | fragrancegift-cardshade-match | 6h | ●Responded | 2/5 | — | — | Sep 1, 2025 | Sep 5, 2025 | |
| 44736357 | Price match request | Closed | Urgent | Alessia Fahey | — | Eula McKenzie | appvipbopis | 3h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 37964361 | Pro discount enrollment | Solved | Urgent | Alessia Fahey | — | Mr. Skyla Trantow | Chat | refundbopisshipping | 6d 18h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 03183206 | Allergic reaction concern | Solved | Normal | Alessia Fahey | — | Leonard Waters-Howell | bopiswholesale | 1h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | |
| 30158634 | Item authenticity concern | Solved | Normal | Alessia Fahey | — | Leonard Waters-Howell | vip | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 24702206 | Shipping cost question | Solved | Normal | Alessia Fahey | — |  Kaela Friesen | samplesshade-matchbopis | 1d 18h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |
| 59378426 | Store experience feedback | Solved | Normal | Alessia Fahey | — | Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 53868263 | App login problem | Closed | High | Alessia Fahey | — | Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 60357221 | Influencer code not working | Solved | Normal | Alessia Fahey | — | Vilma Gusikowski | Phone | bopis | 21h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |
| 61700612 | Refund not received | Solved | High | Alessia Fahey | — | Tommy Kuvalis | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 94999882 | Cancel subscription / Auto-replenish | Pending | High | Alessia Fahey | — | Mr. Eliza Gerhold IV | vipfragrancewholesale | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 45496327 | Shipping cost question | Closed | High | Alessia Fahey | — | Mr. Eliza Gerhold IV | Chat | samplesshade-match | 9d 23h | ●Responded | 1/11 | — | — | May 31, 2025 | Jun 16, 2025 |
| 00618353 | Wrong shade sent | Closed | Low | Alessia Fahey | — |  Oscar O'Hara | Chat | bopis | 9d 10h | ●Responded | 2/5 | — | — | May 27, 2025 | Jun 11, 2025 |
| 84192655 | Price match request | Solved | High | Alessia Fahey | — | Jacklyn Dare | samplesfragrancerefund | 18h | ○Sent, no reply | — | — | — | May 22, 2025 | - |