Ayana Adams
noemie_bechtelar@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 71505464Missing samples in order | Ayana Adams |  Darryl Jacobi | May 17, 2026, 9:49 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 48829720Item authenticity concern | Ayana Adams |  Amely Pacocha | Apr 30, 2026, 6:03 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 73084500App crashes at checkout | Ayana Adams |  Ignatius Cummerata | Apr 29, 2026, 4:57 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 48464357Missing samples in order | Ayana Adams |  Julie Hodkiewicz | Feb 16, 2026, 12:40 AM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 71847977Item authenticity concern | Ayana Adams |  Garth Dooley | Jan 24, 2026, 3:54 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 98571565Store experience feedback | Ayana Adams |  Mr. Eliza Gerhold IV | Jan 3, 2026, 8:51 AM |
| 2/5 | Welcome email had broken links. | 18796651Wholesale order question | Ayana Adams | Mr. Eliza Gerhold IV | Dec 30, 2025, 9:03 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 84278656App login problem | Ayana Adams |  Kip Schroeder IV | Dec 20, 2025, 8:20 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 65656419Address change after shipping | Ayana Adams |  Vilma Gusikowski | Dec 13, 2025, 11:53 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 68966651Influencer code not working | Ayana Adams |  Faith Hilll | Dec 11, 2025, 8:16 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 31108798Insider tier issue | Ayana Adams |  Yazmin Jast | Nov 14, 2025, 4:26 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 09457498Restock alert for backorder | Ayana Adams |  Miss Amber Hintz Sr. | Oct 29, 2025, 9:16 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 50295724App crashes at checkout | Ayana Adams | Faith Hilll | Sep 3, 2025, 7:08 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 15485540Address change after shipping | Ayana Adams |  Mr. Skyla Trantow | Aug 14, 2025, 12:31 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 48249580Store experience feedback | Ayana Adams | Faith Hilll | Aug 6, 2025, 3:04 AM |