Roel Witting
don14@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | App crashed three times during signup. | 56955828Loyalty points not posting | Roel Witting |  Tommy Kuvalis | Apr 6, 2026, 4:18 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 85470231Return after 30-day window | Roel Witting |  Garth Dooley | Apr 3, 2026, 5:21 PM |
| 5/5 | Bring back the discontinued matte foundation line. | 09258977Missing samples in order | Roel Witting |  Chaz Renner | Mar 20, 2026, 5:14 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 79981650Gift card balance question | Roel Witting |  Kaela Friesen | Oct 13, 2025, 11:23 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 82077782Missing items in shipment | Roel Witting |  Faith Hilll | Sep 16, 2025, 8:49 PM |
| 2/5 | Honestly love the brand but the app needs a real overhaul. | 94175763App login problem | Roel Witting |  Mr. Lonie Hudson | Aug 20, 2025, 11:59 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 84538321Wrong shade sent | Roel Witting | Mr. Lonie Hudson | Jun 27, 2025, 5:13 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 34895150Birthday gift not received | Roel Witting |  Leonard Waters-Howell | Jun 25, 2025, 3:27 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 01510602BOPIS order cancelled at store | Roel Witting |  Kip Schroeder IV | Jun 5, 2025, 12:35 AM |
| 3/5 | More fragrance education in the app. | 78865029Order arrived damaged | Roel Witting |  Mr. Cade Senger | May 30, 2025, 9:49 PM |