Miss Jeannette Jenkins
pete71@yahoo.com
Showing 1 - 22 of 22
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Faster shipping would make me shop here exclusively. | 58845652Cancel order request | May 20, 2026, 1:21 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 63999744Cancel order request | May 8, 2026, 3:09 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 15353821Missing items in shipment | Apr 9, 2026, 3:09 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 54448791Pro discount enrollment | Apr 6, 2026, 5:46 AM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 59078297Missing samples in order | Mar 31, 2026, 2:31 AM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 43621444Return after 30-day window | Mar 26, 2026, 2:15 PM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 85647405BOPIS order cancelled at store | Mar 15, 2026, 3:32 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 20724496Gift card balance question | Mar 14, 2026, 4:20 AM | ||
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 42934479Refund not received | Jan 25, 2026, 8:23 PM | ||
| 2/5 | Welcome email had broken links. | 97043366Item authenticity concern | Jan 17, 2026, 5:25 AM | ||
| 2/5 | Welcome email had broken links. | 95311094Item authenticity concern | Dec 24, 2025, 5:14 AM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 09691647Restock alert for backorder | Dec 20, 2025, 8:02 PM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 93174025Gift card balance question | Dec 19, 2025, 2:05 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 04480052Wholesale order question | Dec 15, 2025, 7:39 PM | ||
| 5/5 | Reward longtime customers more meaningfully. | 39153290Foundation match help | Dec 15, 2025, 9:52 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 68359057Pro discount enrollment | Dec 5, 2025, 4:49 PM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 51676395Influencer code not working | Sep 13, 2025, 10:37 AM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 49226654Missing items in shipment | Sep 12, 2025, 8:01 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 80365099BOPIS order cancelled at store | Aug 23, 2025, 6:08 AM | ||
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 91143177Where is my order? | Aug 14, 2025, 5:15 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 24545744Where is my order? | Aug 13, 2025, 10:56 AM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 51904352App login problem | Jul 8, 2025, 12:45 PM |