Miss Jeannette Jenkins
pete71@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58845652 | Cancel order request | Closed | High | — | Chat | influencerbopissamples | 3h | ●Responded | 5/5 | — | — | May 19, 2026 | May 23, 2026 | ||
| 88384862 | Loyalty points not posting | Solved | Normal | — | wholesale | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 63999744 | Cancel order request | Solved | Low | — | — | 3h | ●Responded | 10/11 | — | — | May 6, 2026 | - | |||
| 70421901 | Foundation match help | Open | Urgent | — | Chat | — | - | —Skipped | — | — | — | May 5, 2026 | - | ||
| 25024988 | App crashes at checkout | Pending | Urgent | — | — | - | —Skipped | — | — | — | May 4, 2026 | - | |||
| 64703774 | Birthday gift not received | Solved | Low | — | Chat | shade-matchsamples | 3h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 15353821 | Missing items in shipment | Solved | Low | — | app | 4h | ●Responded | 10/11 | — | — | Apr 7, 2026 | - | |||
| 54448791 | Pro discount enrollment | Solved | Normal | — | samples | 15h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | |||
| 59078297 | Missing samples in order | Closed | Urgent | — | Phone | shade-matchbopis | 2d 5h | ●Responded | 9/11 | — | — | Mar 27, 2026 | Apr 2, 2026 | ||
| 43621444 | Return after 30-day window | Closed | Normal | — | Chat | wholesale | 6h | ●Responded | 4/5 | — | — | Mar 24, 2026 | Mar 31, 2026 | ||
| 85647405 | BOPIS order cancelled at store | Solved | Normal | — | Chat | sampleswholesale | 7h | ●Responded | 10/11 | — | — | Mar 13, 2026 | - | ||
| 20724496 | Gift card balance question | Solved | Normal | — | bopisgift-card | 6h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - | |||
| 61071514 | Price match request | Solved | Normal | — | Chat | bopisreturnssamples | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 42934479 | Refund not received | Solved | Normal | — | Chat | returnsbopisrefund | 1d 12h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | ||
| 34577080 | Cancel order request | Solved | Normal | — | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | ||
| 78317558 | App crashes at checkout | Pending | High | — | Chat | gift-cardrefund | - | —Skipped | — | — | — | Jan 15, 2026 | - | ||
| 97043366 | Item authenticity concern | Closed | Low | — | Chat | wholesaleinfluencervip | 4h | ●Responded | 2/5 | — | — | Jan 15, 2026 | Jan 18, 2026 | ||
| 24017638 | App crashes at checkout | Closed | Normal | — | shipping | 3h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 14, 2026 | |||
| 09691647 | Restock alert for backorder | Solved | Normal | — | wholesalerefundapp | 1h | ●Responded | 1/5 | — | — | Dec 19, 2025 | - | |||
| 04480052 | Wholesale order question | Solved | Normal | — | — | 5h | ●Responded | 3/5 | — | — | Dec 15, 2025 | - | |||
| 93174025 | Gift card balance question | Solved | Low | — | shade-matchappsamples | 2d 6h | ●Responded | 2/5 | — | — | Dec 15, 2025 | - | |||
| 39153290 | Foundation match help | Solved | Normal | — | — | 19h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - | |||
| 95311094 | Item authenticity concern | Solved | Low | — | Chat | wholesaleshade-match | 9d 20h | ●Responded | 2/5 | — | — | Dec 12, 2025 | - | ||
| 43053126 | BOPIS order cancelled at store | Closed | Normal | — | Phone | gift-cardfragrancesamples | 20h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 15, 2025 | ||
| 68359057 | Pro discount enrollment | Solved | Normal | — | wholesale | 4h | ●Responded | 4/5 | — | — | Dec 4, 2025 | - | |||
| 87967432 | Klarna / Afterpay split issue | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | ||
| 43582061 | Wholesale order question | Open | Urgent | — | Phone | returns | - | —Skipped | — | — | — | Nov 24, 2025 | - | ||
| 67438045 | App login problem | Solved | Low | — | fragrancedamagedreturns | 8h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 35235846 | App login problem | Pending | Normal | — | Chat | apployaltyvip | - | —Skipped | — | — | — | Nov 1, 2025 | - | ||
| 95103063 | Foundation match help | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 31, 2025 | |||
| 28367149 | Influencer code not working | Closed | Normal | — | damagedsamples | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 23, 2025 | |||
| 70748604 | Wholesale order question | Solved | Normal | — | returns | 10h | ⊘Not fired | — | — | — | Oct 20, 2025 | - | |||
| 39796249 | Foundation match help | Pending | Normal | — | damagedreturns | - | —Skipped | — | — | — | Oct 14, 2025 | - | |||
| 51676395 | Influencer code not working | Solved | Normal | — | Phone | — | 11h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | ||
| 49226654 | Missing items in shipment | Solved | Low | — | appbopisshipping | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |||
| 69534833 | Cancel order request | Solved | Normal | — | Chat | — | 4d 7h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 80365099 | BOPIS order cancelled at store | Solved | Normal | — | gift-cardshade-matchapp | 3h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - | |||
| 27085917 | Cancel order request | Pending | Normal | — | influencerrefundgift-card | - | —Skipped | — | — | — | Aug 18, 2025 | - | |||
| 91143177 | Where is my order? | Solved | Normal | — | — | 1d 8h | ●Responded | 4/11 | — | — | Aug 11, 2025 | - | |||
| 24545744 | Where is my order? | Solved | Normal | — | Chat | vipgift-cardinfluencer | 17h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - | ||
| 89452721 | BOPIS pickup not ready | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 98868665 | Missing samples in order | Solved | High | — | shipping | 21h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |||
| 37956697 | Foundation match help | Solved | Normal | — | refundinfluencerwholesale | 1d 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 72933491 | Missing items in shipment | Solved | Normal | — | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |||
| 51904352 | App login problem | Solved | Normal | — | app | 2d 20h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |||
| 58896219 | Where is my order? | Solved | Low | — | Social | vip | 17h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | ||
| 53603515 | Order arrived damaged | Pending | Normal | — | samplesrefund | - | —Skipped | — | — | — | Jun 19, 2025 | - | |||
| 21324463 | Wrong shade sent | Solved | Low | — | samples | 2d | ○Sent, no reply | — | — | — | Jun 15, 2025 | - | |||
| 99150427 | Wrong shade sent | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |