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CustomersMiss Jeannette Jenkins

Miss Jeannette Jenkins

pete71@yahoo.com
Tickets49Responses22
Showing 1 - 49 of 49
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
58845652Cancel order requestClosedHighMiss Jeannette Jenkins—Miss Amber Hintz Sr.Chat
influencerbopissamples
3h●Responded5/5——May 19, 2026May 23, 2026
88384862Loyalty points not postingSolvedNormalMiss Jeannette Jenkins—Darryl JacobiEmail
wholesale
2h○Sent, no reply———May 13, 2026-
63999744Cancel order requestSolvedLowMiss Jeannette Jenkins—Mr. Cade SengerEmail—3h●Responded10/11——May 6, 2026-
70421901Foundation match helpOpenUrgentMiss Jeannette Jenkins—Mr. Cade SengerChat—-—Skipped———May 5, 2026-
25024988App crashes at checkoutPendingUrgentMiss Jeannette Jenkins—Oscar O'HaraEmail—-—Skipped———May 4, 2026-
64703774Birthday gift not receivedSolvedLowMiss Jeannette Jenkins—Mr. Eliza Gerhold IVChat
shade-matchsamples
3h○Sent, no reply———Apr 23, 2026-
15353821Missing items in shipmentSolvedLowMiss Jeannette Jenkins—Dr. Mandy McLaughlinEmail
app
4h●Responded10/11——Apr 7, 2026-
54448791Pro discount enrollmentSolvedNormalMiss Jeannette Jenkins—Katrina JohnsEmail
samples
15h●Responded5/5——Apr 5, 2026-
59078297Missing samples in orderClosedUrgentMiss Jeannette Jenkins—Ignatius CummerataPhone
shade-matchbopis
2d 5h●Responded9/11——Mar 27, 2026Apr 2, 2026
43621444Return after 30-day windowClosedNormalMiss Jeannette Jenkins—Julie HodkiewiczChat
wholesale
6h●Responded4/5——Mar 24, 2026Mar 31, 2026
85647405BOPIS order cancelled at storeSolvedNormalMiss Jeannette Jenkins—Chaz RennerChat
sampleswholesale
7h●Responded10/11——Mar 13, 2026-
20724496Gift card balance questionSolvedNormalMiss Jeannette Jenkins—Steve O'ConnerEmail
bopisgift-card
6h●Responded4/5——Mar 12, 2026-
61071514Price match requestSolvedNormalMiss Jeannette Jenkins—Mr. Skyla TrantowChat
bopisreturnssamples
3h○Sent, no reply———Mar 6, 2026-
42934479Refund not receivedSolvedNormalMiss Jeannette Jenkins—Amely PacochaChat
returnsbopisrefund
1d 12h●Responded4/5——Jan 22, 2026-
34577080Cancel order requestSolvedNormalMiss Jeannette Jenkins—Amely PacochaChat
shipping
3h○Sent, no reply———Jan 22, 2026-
78317558App crashes at checkoutPendingHighMiss Jeannette Jenkins—Darryl JacobiChat
gift-cardrefund
-—Skipped———Jan 15, 2026-
97043366Item authenticity concernClosedLowMiss Jeannette Jenkins—Darryl JacobiChat
wholesaleinfluencervip
4h●Responded2/5——Jan 15, 2026Jan 18, 2026
24017638App crashes at checkoutClosedNormalMiss Jeannette Jenkins—Vilma GusikowskiEmail
shipping
3h○Sent, no reply———Jan 7, 2026Jan 14, 2026
09691647Restock alert for backorderSolvedNormalMiss Jeannette Jenkins—Oscar O'HaraEmail
wholesalerefundapp
1h●Responded1/5——Dec 19, 2025-
04480052Wholesale order questionSolvedNormalMiss Jeannette Jenkins—Ignatius CummerataEmail—5h●Responded3/5——Dec 15, 2025-
93174025Gift card balance questionSolvedLowMiss Jeannette Jenkins—Kip Schroeder IVEmail
shade-matchappsamples
2d 6h●Responded2/5——Dec 15, 2025-
39153290Foundation match helpSolvedNormalMiss Jeannette Jenkins—Tommy KuvalisEmail—19h●Responded5/5——Dec 13, 2025-
95311094Item authenticity concernSolvedLowMiss Jeannette Jenkins—Dr. Mandy McLaughlinChat
wholesaleshade-match
9d 20h●Responded2/5——Dec 12, 2025-
43053126BOPIS order cancelled at storeClosedNormalMiss Jeannette Jenkins—Leonard Waters-HowellPhone
gift-cardfragrancesamples
20h○Sent, no reply———Dec 8, 2025Dec 15, 2025
68359057Pro discount enrollmentSolvedNormalMiss Jeannette Jenkins—Garth DooleyEmail
wholesale
4h●Responded4/5——Dec 4, 2025-
87967432Klarna / Afterpay split issueSolvedLowMiss Jeannette Jenkins—Julie HodkiewiczChat—6h○Sent, no reply———Nov 30, 2025-
43582061Wholesale order questionOpenUrgentMiss Jeannette Jenkins—Miss Amber Hintz Sr.Phone
returns
-—Skipped———Nov 24, 2025-
67438045App login problemSolvedLowMiss Jeannette Jenkins—Katrina JohnsEmail
fragrancedamagedreturns
8h○Sent, no reply———Nov 5, 2025-
35235846App login problemPendingNormalMiss Jeannette Jenkins—Miss Amber Hintz Sr.Chat
apployaltyvip
-—Skipped———Nov 1, 2025-
95103063Foundation match helpClosedNormalMiss Jeannette Jenkins—Katrina JohnsEmail—5h○Sent, no reply———Oct 24, 2025Oct 31, 2025
28367149Influencer code not workingClosedNormalMiss Jeannette Jenkins—Faith HilllEmail
damagedsamples
1h○Sent, no reply———Oct 21, 2025Oct 23, 2025
70748604Wholesale order questionSolvedNormalMiss Jeannette Jenkins—Kip Schroeder IVEmail
returns
10h⊘Not fired———Oct 20, 2025-
39796249Foundation match helpPendingNormalMiss Jeannette Jenkins—Mr. Lonie HudsonEmail
damagedreturns
-—Skipped———Oct 14, 2025-
51676395Influencer code not workingSolvedNormalMiss Jeannette Jenkins—Tommy KuvalisPhone—11h●Responded5/5——Sep 12, 2025-
49226654Missing items in shipmentSolvedLowMiss Jeannette Jenkins—Ignatius CummerataEmail
appbopisshipping
5h●Responded5/5——Sep 11, 2025-
69534833Cancel order requestSolvedNormalMiss Jeannette Jenkins—Vilma GusikowskiChat—4d 7h○Sent, no reply———Sep 2, 2025-
80365099BOPIS order cancelled at storeSolvedNormalMiss Jeannette Jenkins—Julie HodkiewiczEmail
gift-cardshade-matchapp
3h●Responded10/11——Aug 22, 2025-
27085917Cancel order requestPendingNormalMiss Jeannette Jenkins—Leonard Waters-HowellEmail
influencerrefundgift-card
-—Skipped———Aug 18, 2025-
91143177Where is my order?SolvedNormalMiss Jeannette Jenkins—Chaz RennerEmail—1d 8h●Responded4/11——Aug 11, 2025-
24545744Where is my order?SolvedNormalMiss Jeannette Jenkins—Yazmin JastChat
vipgift-cardinfluencer
17h●Responded5/5——Aug 11, 2025-
89452721BOPIS pickup not readySolvedNormalMiss Jeannette Jenkins—Lily RaynorEmail—3h○Sent, no reply———Jul 31, 2025-
98868665Missing samples in orderSolvedHighMiss Jeannette Jenkins—Kip Schroeder IVEmail
shipping
21h○Sent, no reply———Jul 26, 2025-
37956697Foundation match helpSolvedNormalMiss Jeannette Jenkins—Julie HodkiewiczEmail
refundinfluencerwholesale
1d 6h○Sent, no reply———Jul 11, 2025-
72933491Missing items in shipmentSolvedNormalMiss Jeannette Jenkins—Chaz RennerEmail
shade-match
6h○Sent, no reply———Jul 4, 2025-
51904352App login problemSolvedNormalMiss Jeannette Jenkins—Yazmin JastEmail
app
2d 20h●Responded4/5——Jul 4, 2025-
58896219Where is my order?SolvedLowMiss Jeannette Jenkins—Mr. Lonie HudsonSocial
vip
17h⊘Not fired———Jul 3, 2025-
53603515Order arrived damagedPendingNormalMiss Jeannette Jenkins—Dr. Mandy McLaughlinEmail
samplesrefund
-—Skipped———Jun 19, 2025-
21324463Wrong shade sentSolvedLowMiss Jeannette Jenkins—Steve O'ConnerEmail
samples
2d○Sent, no reply———Jun 15, 2025-
99150427Wrong shade sentSolvedNormalMiss Jeannette Jenkins—Garth DooleyEmail—3h○Sent, no reply———Jun 12, 2025-
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Properties

Customer
Name
Miss Jeannette Jenkins
Email
pete71@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
8,031
Lifetime spend
604
Last purchase
—
Skin tone
light
Foundation shade
16C
Skin concerns
hyperpigmentation
Allergies / restrictions
sulfate-free, latex-allergy
Favorite brands
Le Labo, Drunk Elephant
YTD spend
1,412
App installed
Yes
App last opened
Apr 17, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
—
Total orders
—
Preferred category
haircare
Tickets
Tickets
49
Last seen
May 19, 2026
Responses
Avg rating
5.14