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CustomersMiss Jeannette Jenkins

Miss Jeannette Jenkins

pete71@yahoo.com
Tickets49Responses22
Showing 1 - 22 of 22
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Faster shipping would make me shop here exclusively.58845652Cancel order requestMiss Jeannette JenkinsMiss Amber Hintz Sr.May 20, 2026, 1:21 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.63999744Cancel order requestMiss Jeannette JenkinsMr. Cade SengerMay 8, 2026, 3:09 PM
10/11Would recommend in a heartbeat. The samples program alone is worth signing up for.15353821Missing items in shipmentMiss Jeannette JenkinsDr. Mandy McLaughlinApr 9, 2026, 3:09 PM
5/5They reshipped my order overnight after the package was lost. Top tier.54448791Pro discount enrollmentMiss Jeannette JenkinsKatrina JohnsApr 6, 2026, 5:46 AM
9/11Best in class. The app is genuinely beautiful and useful.59078297Missing samples in orderMiss Jeannette JenkinsIgnatius CummerataMar 31, 2026, 2:31 AM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.43621444Return after 30-day windowMiss Jeannette JenkinsJulie HodkiewiczMar 26, 2026, 2:15 PM
10/11I tell everyone — Bloom is doing beauty retail right.85647405BOPIS order cancelled at storeMiss Jeannette JenkinsChaz RennerMar 15, 2026, 3:32 PM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.20724496Gift card balance questionMiss Jeannette JenkinsSteve O'ConnerMar 14, 2026, 4:20 AM
4/5Resolved fine. Agent had to look up my purchase, took a minute.42934479Refund not receivedMiss Jeannette JenkinsAmely PacochaJan 25, 2026, 8:23 PM
2/5Welcome email had broken links.97043366Item authenticity concernMiss Jeannette JenkinsDarryl JacobiJan 17, 2026, 5:25 AM
2/5Welcome email had broken links.95311094Item authenticity concernMiss Jeannette JenkinsDr. Mandy McLaughlinDec 24, 2025, 5:14 AM
1/5The agent argued with me over a clearly broken seal on the product.09691647Restock alert for backorderMiss Jeannette JenkinsOscar O'HaraDec 20, 2025, 8:02 PM
2/5Got brushed off when I asked about the damaged shipment.93174025Gift card balance questionMiss Jeannette JenkinsKip Schroeder IVDec 19, 2025, 2:05 PM
3/5Agent was polite but couldn't actually fix the loyalty points issue.04480052Wholesale order questionMiss Jeannette JenkinsIgnatius CummerataDec 15, 2025, 7:39 PM
5/5Reward longtime customers more meaningfully.39153290Foundation match helpMiss Jeannette JenkinsTommy KuvalisDec 15, 2025, 9:52 AM
4/5Order arrived fine, agent was helpful when one product was missing.68359057Pro discount enrollmentMiss Jeannette JenkinsGarth DooleyDec 5, 2025, 4:49 PM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.51676395Influencer code not workingMiss Jeannette JenkinsTommy KuvalisSep 13, 2025, 10:37 AM
5/5Honestly the easiest exchange process I've used at any retailer.49226654Missing items in shipmentMiss Jeannette JenkinsIgnatius CummerataSep 12, 2025, 8:01 AM
10/11Already referred three friends. They all love it too.80365099BOPIS order cancelled at storeMiss Jeannette JenkinsJulie HodkiewiczAug 23, 2025, 6:08 AM
4/11Lost loyalty points in a migration. Never got them back. Done.91143177Where is my order?Miss Jeannette JenkinsChaz RennerAug 14, 2025, 5:15 AM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.24545744Where is my order?Miss Jeannette JenkinsYazmin JastAug 13, 2025, 10:56 AM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.51904352App login problemMiss Jeannette JenkinsYazmin JastJul 8, 2025, 12:45 PM
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Properties

Customer
Name
Miss Jeannette Jenkins
Email
pete71@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
8,031
Lifetime spend
604
Last purchase
—
Skin tone
light
Foundation shade
16C
Skin concerns
hyperpigmentation
Allergies / restrictions
sulfate-free, latex-allergy
Favorite brands
Le Labo, Drunk Elephant
YTD spend
1,412
App installed
Yes
App last opened
Apr 17, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
—
Total orders
—
Preferred category
haircare
Tickets
Tickets
49
Last seen
May 19, 2026
Responses
Avg rating
5.14