Harmony Walter V
vickie4@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 38666513Lost package follow-up | Apr 8, 2026, 4:54 AM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 42524980Address change after shipping | Dec 6, 2025, 1:45 AM | ||
| 5/5 | More inclusive shade ranges would be huge. | 69384414Discount code not working | Dec 5, 2025, 5:04 PM | ||
| 7/11 | Decent enough. The app has bugs sometimes. | 88925711Refund not received | Nov 23, 2025, 12:40 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 08098976Store experience feedback | Nov 7, 2025, 3:59 PM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 09771826Klarna / Afterpay split issue | Sep 13, 2025, 8:49 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 12161789Gift card balance question | Sep 3, 2025, 11:24 AM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 86968710Cancel order request | Aug 25, 2025, 3:07 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 82802536Wrong shade sent | Jul 17, 2025, 6:52 AM | ||
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 82689481Cancel order request | Jul 2, 2025, 11:53 PM |