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CustomersHarmony Walter V

Harmony Walter V

vickie4@yahoo.com
Tickets42Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.38666513Lost package follow-upHarmony Walter VDr. Mandy McLaughlinApr 8, 2026, 4:54 AM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.42524980Address change after shippingHarmony Walter VMiss Amber Hintz Sr.Dec 6, 2025, 1:45 AM
5/5More inclusive shade ranges would be huge.69384414Discount code not workingHarmony Walter VJulie HodkiewiczDec 5, 2025, 5:04 PM
7/11Decent enough. The app has bugs sometimes.88925711Refund not receivedHarmony Walter VMr. Eliza Gerhold IVNov 23, 2025, 12:40 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.08098976Store experience feedbackHarmony Walter VDarryl JacobiNov 7, 2025, 3:59 PM
2/5Frustrating. Had to repeat my issue four times to three different agents.09771826Klarna / Afterpay split issueHarmony Walter VTommy KuvalisSep 13, 2025, 8:49 AM
2/5Felt like I was talking to a script. Same response three times.12161789Gift card balance questionHarmony Walter VJulie HodkiewiczSep 3, 2025, 11:24 AM
7/11It works. Wouldn't go out of my way to recommend it.86968710Cancel order requestHarmony Walter VSteve O'ConnerAug 25, 2025, 3:07 PM
4/5Great overall, just took a bit longer than I expected on chat.82802536Wrong shade sentHarmony Walter VYazmin JastJul 17, 2025, 6:52 AM
2/5Long wait, then the agent disconnected without resolving anything.82689481Cancel order requestHarmony Walter VLily RaynorJul 2, 2025, 11:53 PM
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Properties

Customer
Name
Harmony Walter V
Email
vickie4@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
9,953
Lifetime spend
364
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
dullness, redness, sensitivity
Allergies / restrictions
—
Favorite brands
Estée Lauder, Diptyque
YTD spend
2,948
App installed
—
App last opened
Apr 15, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
38
Total orders
—
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 15, 2026
Responses
Avg rating
3.90