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CustomersHarmony Walter V

Harmony Walter V

vickie4@yahoo.com
Tickets42Responses10
Showing 1 - 42 of 42
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
18816995Wrong shade sentClosedNormalHarmony Walter V—Mr. Eliza Gerhold IVEmail—5h○Sent, no reply———May 15, 2026May 16, 2026
23792515Pro discount enrollmentSolvedHighHarmony Walter V—Garth DooleyEmail
returnsfragrance
5h○Sent, no reply———May 2, 2026-
68862204BOPIS pickup not readyClosedNormalHarmony Walter V—Vilma GusikowskiEmail
refund
1d 22h○Sent, no reply———Apr 27, 2026May 2, 2026
38666513Lost package follow-upSolvedNormalHarmony Walter V—Dr. Mandy McLaughlinEmail
damagedgift-card
5d 17h●Responded1/5——Apr 1, 2026-
99126756Discount code not workingSolvedNormalHarmony Walter V—Ignatius CummerataChat—9h○Sent, no reply———Mar 27, 2026-
76143843Missing samples in orderPendingNormalHarmony Walter V—Faith HilllEmail
shippingshade-match
-—Skipped———Mar 17, 2026-
68415870Foundation match helpSolvedLowHarmony Walter V—Kaela FriesenChat
appbopisshade-match
5h○Sent, no reply———Feb 18, 2026-
38061996BOPIS pickup not readySolvedNormalHarmony Walter V—Yazmin JastEmail—19h○Sent, no reply———Feb 18, 2026-
28849532Birthday gift not receivedSolvedLowHarmony Walter V—Vilma GusikowskiEmail
shade-matchshipping
9d 19h⊘Not fired———Feb 16, 2026-
39534452App login problemPendingNormalHarmony Walter V—Steve O'ConnerEmail—-—Skipped———Dec 19, 2025-
27906748Address change after shippingSolvedNormalHarmony Walter V—Ignatius CummerataEmail
shipping
6h○Sent, no reply———Dec 12, 2025-
61555419Missing samples in orderPendingNormalHarmony Walter V—Mr. Skyla TrantowEmail
loyaltywholesalevip
-—Skipped———Dec 8, 2025-
42524980Address change after shippingClosedHighHarmony Walter V—Miss Amber Hintz Sr.Email
gift-card
3h●Responded4/5——Dec 5, 2025Dec 7, 2025
69384414Discount code not workingSolvedLowHarmony Walter V—Julie HodkiewiczChat
wholesalereturns
6h●Responded5/5——Dec 4, 2025-
73691686Foundation match helpSolvedUrgentHarmony Walter V—Julie HodkiewiczPhone—2d 15h○Sent, no reply———Nov 28, 2025-
29225939Shipping cost questionPendingNormalHarmony Walter V—Kip Schroeder IVEmail
app
-—Skipped———Nov 27, 2025-
87766780App login problemSolvedNormalHarmony Walter V—Ignatius CummerataSocial
shipping
21h⊘Not fired———Nov 25, 2025-
38760361Item authenticity concernSolvedNormalHarmony Walter V—Lily RaynorEmail—1h○Sent, no reply———Nov 25, 2025-
88925711Refund not receivedClosedHighHarmony Walter V—Mr. Eliza Gerhold IVEmail
returns
6h●Responded7/11——Nov 22, 2025Nov 28, 2025
12762229Missing items in shipmentClosedHighHarmony Walter V—Mr. Eliza Gerhold IVEmail
wholesaleapp
22h⊘Not fired———Nov 10, 2025Nov 13, 2025
08098976Store experience feedbackSolvedLowHarmony Walter V—Darryl JacobiChat
wholesaleloyalty
15h●Responded5/5——Nov 5, 2025-
93502709Store experience feedbackOpenNormalHarmony Walter V—Julie HodkiewiczChat—-—Skipped———Nov 4, 2025-
53728572App login problemSolvedLowHarmony Walter V—Julie HodkiewiczEmail
influencerbopisvip
2d○Sent, no reply———Oct 29, 2025-
09771826Klarna / Afterpay split issueSolvedLowHarmony Walter V—Tommy KuvalisChat
app
6h●Responded2/5——Sep 12, 2025-
55433904Wholesale order questionClosedNormalHarmony Walter V—Mr. Skyla TrantowChat—3d○Sent, no reply———Sep 5, 2025Sep 12, 2025
12161789Gift card balance questionSolvedHighHarmony Walter V—Julie HodkiewiczEmail
shade-match
7d 9h●Responded2/5——Aug 25, 2025-
86968710Cancel order requestSolvedNormalHarmony Walter V—Steve O'ConnerEmail—2d 14h●Responded7/11——Aug 21, 2025-
56408586Foundation match helpClosedNormalHarmony Walter V—Jacklyn DareEmail—4h○Sent, no reply———Aug 20, 2025Aug 25, 2025
31378257Refund not receivedClosedNormalHarmony Walter V—Chaz RennerPhone
fragrance
19h○Sent, no reply———Aug 5, 2025Aug 13, 2025
07884413Discount code not workingSolvedLowHarmony Walter V—Steve O'ConnerEmail—1d 21h○Sent, no reply———Aug 2, 2025-
93167473Foundation match helpSolvedNormalHarmony Walter V—Lily RaynorEmail
shade-matchgift-carddamaged
4h⊘Not fired———Jul 26, 2025-
82802536Wrong shade sentClosedNormalHarmony Walter V—Yazmin JastEmail
returnssamplesinfluencer
1d 15h●Responded4/5——Jul 14, 2025Jul 20, 2025
03392444Item authenticity concernSolvedNormalHarmony Walter V—Yazmin JastChat—7h○Sent, no reply———Jul 11, 2025-
97119494Cancel subscription / Auto-replenishClosedNormalHarmony Walter V—Jacklyn DareEmail
influencerdamagedshade-match
6h○Sent, no reply———Jul 4, 2025Jul 10, 2025
01027872Store experience feedbackSolvedNormalHarmony Walter V—Kaela FriesenChat
fragrance
1h○Sent, no reply———Jul 3, 2025-
82689481Cancel order requestSolvedHighHarmony Walter V—Lily RaynorEmail
bopis
3h●Responded2/5——Jul 2, 2025-
23260885Question about product ingredientsSolvedNormalHarmony Walter V—Mr. Eliza Gerhold IVChat
shade-match
18h○Sent, no reply———Jun 10, 2025-
95643834Item authenticity concernPendingHighHarmony Walter V—Mr. Lonie HudsonChat
shade-matchinfluencersamples
-—Skipped———Jun 2, 2025-
70865216Refund not receivedClosedNormalHarmony Walter V—Ignatius CummerataEmail
returnsdamaged
3h⊘Not fired———May 27, 2025May 31, 2025
71872378Price match requestSolvedNormalHarmony Walter V—Jacklyn DareEmail
apployaltysamples
6h○Sent, no reply———May 25, 2025-
77764188Influencer code not workingSolvedNormalHarmony Walter V—Kaela FriesenEmail
damagedshade-match
23h○Sent, no reply———May 23, 2025-
05220456Where is my order?ClosedLowHarmony Walter V—Julie HodkiewiczChat
appinfluencerrefund
5h○Sent, no reply———May 23, 2025May 28, 2025
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Properties

Customer
Name
Harmony Walter V
Email
vickie4@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
9,953
Lifetime spend
364
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
dullness, redness, sensitivity
Allergies / restrictions
—
Favorite brands
Estée Lauder, Diptyque
YTD spend
2,948
App installed
—
App last opened
Apr 15, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
38
Total orders
—
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 15, 2026
Responses
Avg rating
3.90