Harmony Walter V
vickie4@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18816995 | Wrong shade sent | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 | |||
| 23792515 | Pro discount enrollment | Solved | High | — | returnsfragrance | 5h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |||
| 68862204 | BOPIS pickup not ready | Closed | Normal | — | refund | 1d 22h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 | |||
| 38666513 | Lost package follow-up | Solved | Normal | — | damagedgift-card | 5d 17h | ●Responded | 1/5 | — | — | Apr 1, 2026 | - | |||
| 99126756 | Discount code not working | Solved | Normal | — | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | ||
| 76143843 | Missing samples in order | Pending | Normal | — | shippingshade-match | - | —Skipped | — | — | — | Mar 17, 2026 | - | |||
| 68415870 | Foundation match help | Solved | Low | — | Chat | appbopisshade-match | 5h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | ||
| 38061996 | BOPIS pickup not ready | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 28849532 | Birthday gift not received | Solved | Low | — | shade-matchshipping | 9d 19h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | |||
| 39534452 | App login problem | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 27906748 | Address change after shipping | Solved | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 61555419 | Missing samples in order | Pending | Normal | — | loyaltywholesalevip | - | —Skipped | — | — | — | Dec 8, 2025 | - | |||
| 42524980 | Address change after shipping | Closed | High | — | gift-card | 3h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 7, 2025 | |||
| 69384414 | Discount code not working | Solved | Low | — | Chat | wholesalereturns | 6h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | ||
| 73691686 | Foundation match help | Solved | Urgent | — | Phone | — | 2d 15h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 29225939 | Shipping cost question | Pending | Normal | — | app | - | —Skipped | — | — | — | Nov 27, 2025 | - | |||
| 87766780 | App login problem | Solved | Normal | — | Social | shipping | 21h | ⊘Not fired | — | — | — | Nov 25, 2025 | - | ||
| 38760361 | Item authenticity concern | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |||
| 88925711 | Refund not received | Closed | High | — | returns | 6h | ●Responded | 7/11 | — | — | Nov 22, 2025 | Nov 28, 2025 | |||
| 12762229 | Missing items in shipment | Closed | High | — | wholesaleapp | 22h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 13, 2025 | |||
| 08098976 | Store experience feedback | Solved | Low | — | Chat | wholesaleloyalty | 15h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | ||
| 93502709 | Store experience feedback | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 4, 2025 | - | ||
| 53728572 | App login problem | Solved | Low | — | influencerbopisvip | 2d | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 09771826 | Klarna / Afterpay split issue | Solved | Low | — | Chat | app | 6h | ●Responded | 2/5 | — | — | Sep 12, 2025 | - | ||
| 55433904 | Wholesale order question | Closed | Normal | — | Chat | — | 3d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 | ||
| 12161789 | Gift card balance question | Solved | High | — | shade-match | 7d 9h | ●Responded | 2/5 | — | — | Aug 25, 2025 | - | |||
| 86968710 | Cancel order request | Solved | Normal | — | — | 2d 14h | ●Responded | 7/11 | — | — | Aug 21, 2025 | - | |||
| 56408586 | Foundation match help | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 25, 2025 | |||
| 31378257 | Refund not received | Closed | Normal | — | Phone | fragrance | 19h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 13, 2025 | ||
| 07884413 | Discount code not working | Solved | Low | — | — | 1d 21h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 93167473 | Foundation match help | Solved | Normal | — | shade-matchgift-carddamaged | 4h | ⊘Not fired | — | — | — | Jul 26, 2025 | - | |||
| 82802536 | Wrong shade sent | Closed | Normal | — | returnssamplesinfluencer | 1d 15h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 20, 2025 | |||
| 03392444 | Item authenticity concern | Solved | Normal | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 97119494 | Cancel subscription / Auto-replenish | Closed | Normal | — | influencerdamagedshade-match | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |||
| 01027872 | Store experience feedback | Solved | Normal | — | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 82689481 | Cancel order request | Solved | High | — | bopis | 3h | ●Responded | 2/5 | — | — | Jul 2, 2025 | - | |||
| 23260885 | Question about product ingredients | Solved | Normal | — | Chat | shade-match | 18h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | ||
| 95643834 | Item authenticity concern | Pending | High | — | Chat | shade-matchinfluencersamples | - | —Skipped | — | — | — | Jun 2, 2025 | - | ||
| 70865216 | Refund not received | Closed | Normal | — | returnsdamaged | 3h | ⊘Not fired | — | — | — | May 27, 2025 | May 31, 2025 | |||
| 71872378 | Price match request | Solved | Normal | — | apployaltysamples | 6h | ○Sent, no reply | — | — | — | May 25, 2025 | - | |||
| 77764188 | Influencer code not working | Solved | Normal | — | damagedshade-match | 23h | ○Sent, no reply | — | — | — | May 23, 2025 | - | |||
| 05220456 | Where is my order? | Closed | Low | — | Chat | appinfluencerrefund | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | May 28, 2025 |