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CustomersOwen Carter

Owen Carter

phyllis93@yahoo.com
Tickets41Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Solved the problem after I had to repeat my issue twice.30016227Store experience feedbackOwen CarterMiss Amber Hintz Sr.May 21, 2026, 5:27 AM
3/5It's whatever. Got what I needed but no follow-through.00456070Pro discount enrollmentOwen CarterOscar O'HaraMay 15, 2026, 4:15 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.49432904Store experience feedbackOwen CarterDarryl JacobiMar 23, 2026, 12:01 PM
9/11I tell everyone — Bloom is doing beauty retail right.79270861Price match requestOwen CarterDarryl JacobiMar 20, 2026, 5:23 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.80371822BOPIS order cancelled at storeOwen CarterKip Schroeder IVOct 10, 2025, 7:45 AM
3/5Resolved but only after I escalated. Should not have taken that long.16895040Missing items in shipmentOwen CarterEula McKenzieAug 11, 2025, 3:36 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.35037126Price match requestOwen CarterDarryl JacobiJul 26, 2025, 4:45 AM
4/5Good onboarding. Wish there were a few more shade options in the quiz.52032078Foundation match helpOwen CarterKatrina JohnsJun 16, 2025, 2:56 PM
3/5Resolved but only after I escalated. Should not have taken that long.80183073Influencer code not workingOwen CarterKip Schroeder IVJun 13, 2025, 11:10 PM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.96180554Order arrived damagedOwen CarterOscar O'HaraMay 30, 2025, 12:34 PM
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Properties

Customer
Name
Owen Carter
Email
phyllis93@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
15,498
Lifetime spend
634
Last purchase
May 15, 2026
Skin tone
fair
Foundation shade
59W
Skin concerns
redness
Allergies / restrictions
paraben-free, fragrance-free
Favorite brands
Maison Margiela, Living Proof, Dior
YTD spend
—
App installed
No
App last opened
May 22, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
1
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 20, 2026
Responses
Avg rating
4.70