Owen Carter
phyllis93@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30016227 | Store experience feedback | Closed | Normal | Owen Carter | — |  Miss Amber Hintz Sr. | refundloyalty | 4h | ●Responded | 3/5 | — | — | May 20, 2026 | May 24, 2026 | |
| 02495490 | Missing items in shipment | Solved | Low | Owen Carter | — |  Eula McKenzie | samplesinfluencergift-card | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 00456070 | Pro discount enrollment | Solved | High | Owen Carter | — |  Oscar O'Hara | damagedvip | 4h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |
| 01486388 | Cancel subscription / Auto-replenish | Closed | Normal | Owen Carter | — |  Vilma Gusikowski | Chat | — | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | May 11, 2026 |
| 51829587 | Wrong shade sent | Solved | High | Owen Carter | — |  Ignatius Cummerata | loyaltyinfluencerwholesale | 2h | ⊘Not fired | — | — | — | Apr 20, 2026 | - | |
| 30276518 | Item authenticity concern | Pending | Normal | Owen Carter | — | Miss Amber Hintz Sr. | Chat | influencerfragrance | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 30356748 | App crashes at checkout | Pending | Normal | Owen Carter | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Apr 16, 2026 | - |
| 55619366 | Lost package follow-up | Solved | Normal | Owen Carter | — | Vilma Gusikowski | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 92093765 | Question about product ingredients | Solved | Urgent | Owen Carter | — |  Chaz Renner | shade-matchvip | 2h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 51581721 | Influencer code not working | Closed | Normal | Owen Carter | — |  Mr. Eliza Gerhold IV | returns | 1h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 37083322 | Insider tier issue | Solved | Normal | Owen Carter | — | Vilma Gusikowski | Chat | shippingdamagedwholesale | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 63670738 | Allergic reaction concern | Closed | High | Owen Carter | — |  Steve O'Conner | Phone | shippingreturns | 2h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 29, 2026 |
| 49432904 | Store experience feedback | Solved | Low | Owen Carter | — |  Darryl Jacobi | refundfragranceinfluencer | 4h | ●Responded | 3/5 | — | — | Mar 21, 2026 | - | |
| 79270861 | Price match request | Closed | Low | Owen Carter | — | Darryl Jacobi | returnsloyaltyapp | 6h | ●Responded | 9/11 | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 73514554 | App login problem | Solved | Low | Owen Carter | — | Miss Amber Hintz Sr. | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 92712214 | Birthday gift not received | Solved | Normal | Owen Carter | — |  Katrina Johns | Social | gift-cardbopisreturns | 6h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 53765708 | Wholesale order question | Solved | Normal | Owen Carter | — |  Garth Dooley | — | 7d 12h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 60199686 | Discount code not working | Solved | Normal | Owen Carter | — |  Jacklyn Dare | Phone | damagedbopis | 20h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 51664813 | Klarna / Afterpay split issue | Closed | Normal | Owen Carter | — | Jacklyn Dare | Social | wholesale | 16h | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 28, 2026 |
| 37181204 | Wrong shade sent | Pending | Normal | Owen Carter | — | Mr. Eliza Gerhold IV | loyalty | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 78216739 | Gift card balance question | Solved | Low | Owen Carter | — | Garth Dooley | conversation-mockup | 2h | ○Sent, no reply | — | 100 | Dec 12, 2025 | - | ||
| 35198664 | Allergic reaction concern | Solved | Normal | Owen Carter | — |  Mr. Cade Senger | — | 5h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 45817776 | Pro discount enrollment | Closed | Urgent | Owen Carter | — |  Julie Hodkiewicz | Social | appgift-card | 1d 23h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 23, 2025 |
| 40952697 | Discount code not working | Pending | Normal | Owen Carter | — | Chaz Renner | Chat | shade-match | - | —Skipped | — | — | — | Nov 1, 2025 | - |
| 98312442 | Insider tier issue | Solved | High | Owen Carter | — | Julie Hodkiewicz | Chat | appreturns | 12h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 80371822 | BOPIS order cancelled at store | Solved | Normal | Owen Carter | — |  Kip Schroeder IV | gift-card | 5h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - | |
| 73846226 | Loyalty points not posting | Pending | High | Owen Carter | — |  Yazmin Jast | Chat | influencerapp | - | —Skipped | — | — | — | Oct 2, 2025 | - |
| 72580715 | Order arrived damaged | Closed | Normal | Owen Carter | — |  Amely Pacocha | Chat | — | 2d 12h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 8, 2025 |
| 25506117 | Birthday gift not received | Closed | Normal | Owen Carter | — | Kaela Friesen | bopis | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 4, 2025 | |
| 98575412 | BOPIS pickup not ready | Closed | High | Owen Carter | — |  Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 29, 2025 | |
| 15513825 | Missing samples in order | Solved | High | Owen Carter | — | Jacklyn Dare | Phone | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - |
| 16895040 | Missing items in shipment | Solved | Normal | Owen Carter | — | Eula McKenzie | refund | 17h | ●Responded | 3/5 | — | — | Aug 8, 2025 | - | |
| 13733220 | Price match request | Solved | Low | Owen Carter | — | Garth Dooley | Chat | samples | 7h | ⊘Not fired | — | — | — | Aug 7, 2025 | - |
| 35037126 | Price match request | Closed | Normal | Owen Carter | — | Darryl Jacobi | Chat | shade-matchvip | 8h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 93518455 | App login problem | Open | Normal | Owen Carter | — | Kaela Friesen | bopisloyalty | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 42192405 | Address change after shipping | Pending | Normal | Owen Carter | — | Mr. Skyla Trantow | Chat | bopis | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 98459596 | Birthday gift not received | Solved | High | Owen Carter | — | Darryl Jacobi | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 52032078 | Foundation match help | Solved | Normal | Owen Carter | — | Katrina Johns | wholesaleappshade-match | 15h | ●Responded | 4/5 | — | — | Jun 14, 2025 | - | |
| 80183073 | Influencer code not working | Solved | Normal | Owen Carter | — | Kip Schroeder IV | Chat | influencerreturns | 6h | ●Responded | 3/5 | — | — | Jun 12, 2025 | - |
| 96180554 | Order arrived damaged | Solved | Low | Owen Carter | — | Oscar O'Hara | Phone | damagedrefundshade-match | 2d 12h | ●Responded | 9/11 | — | — | May 27, 2025 | - |
| 87396046 | Insider tier issue | Solved | High | Owen Carter | — | Eula McKenzie | returns | 5h | ○Sent, no reply | — | — | — | May 25, 2025 | - |