Lilla Batz
avery45@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 09039361Cancel subscription / Auto-replenish | Lilla Batz |  Kip Schroeder IV | Apr 23, 2026, 1:32 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 34154580Order arrived damaged | Lilla Batz |  Miss Amber Hintz Sr. | Mar 27, 2026, 2:04 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 79003659Wholesale order question | Lilla Batz |  Vilma Gusikowski | Jan 14, 2026, 9:53 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 89433669Discount code not working | Lilla Batz |  Chaz Renner | Jan 3, 2026, 8:48 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 25050557Order arrived damaged | Lilla Batz |  Tommy Kuvalis | Dec 25, 2025, 6:03 PM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 26014697Store experience feedback | Lilla Batz |  Mr. Cade Senger | Dec 21, 2025, 10:18 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 31237089Lost package follow-up | Lilla Batz |  Mr. Eliza Gerhold IV | Nov 9, 2025, 1:09 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 02099111App crashes at checkout | Lilla Batz |  Leonard Waters-Howell | Nov 8, 2025, 7:27 AM |
| 1/5 | Lost all my profile data after the first session. Started over twice. | 58601897Restock alert for backorder | Lilla Batz |  Garth Dooley | Aug 2, 2025, 12:17 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 09905931Address change after shipping | Lilla Batz | Leonard Waters-Howell | Jul 9, 2025, 5:53 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 70016086BOPIS order cancelled at store | Lilla Batz |  Kaela Friesen | May 24, 2025, 4:39 PM |