Lilla Batz
avery45@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86451754 | Restock alert for backorder | Solved | High | — | Chat | fragrancesamplesrefund | 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - | ||
| 96280181 | Klarna / Afterpay split issue | Closed | Normal | — | samplesdamaged | 2h | ○Sent, no reply | — | — | — | May 5, 2026 | May 9, 2026 | |||
| 28808528 | BOPIS pickup not ready | Closed | High | — | fragranceinfluencervip | 3h | ○Sent, no reply | — | — | — | May 3, 2026 | May 9, 2026 | |||
| 18154588 | Gift card balance question | Solved | High | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | ||
| 09039361 | Cancel subscription / Auto-replenish | Solved | High | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - | ||
| 34154580 | Order arrived damaged | Closed | Low | — | Chat | vip | 1h | ●Responded | 4/5 | — | — | Mar 26, 2026 | Apr 1, 2026 | ||
| 19776482 | Influencer code not working | Solved | Normal | — | Chat | shippingsamples | 11h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | ||
| 07098119 | App crashes at checkout | Solved | Low | — | refundloyaltyapp | 4h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 79003659 | Wholesale order question | Solved | Normal | — | Chat | returns | 23h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | ||
| 89433669 | Discount code not working | Closed | Normal | — | Chat | returns | 17h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 5, 2026 | ||
| 59550001 | BOPIS pickup not ready | Open | High | — | refundsamplesreturns | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 25050557 | Order arrived damaged | Solved | Normal | — | Chat | gift-cardreturns | 4h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - | ||
| 43262139 | BOPIS pickup not ready | Closed | Normal | — | gift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 29, 2025 | |||
| 26014697 | Store experience feedback | Solved | Normal | — | refundwholesalegift-card | 1d 10h | ●Responded | 4/11 | — | — | Dec 19, 2025 | - | |||
| 84630448 | Insider tier issue | Solved | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |||
| 20413799 | Return after 30-day window | Solved | Low | — | Chat | returns | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | ||
| 31237089 | Lost package follow-up | Solved | High | — | influencershipping | 15h | ●Responded | 4/5 | — | — | Nov 7, 2025 | - | |||
| 02099111 | App crashes at checkout | Closed | Normal | — | Chat | shippingapp | 2d 10h | ●Responded | 4/5 | — | — | Nov 5, 2025 | Nov 12, 2025 | ||
| 35858942 | Return after 30-day window | Open | Normal | — | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | |||
| 39222242 | Shipping cost question | Closed | High | — | samplesrefund | 3h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 15, 2025 | |||
| 30332546 | Return after 30-day window | Solved | Low | — | — | 6d | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |||
| 95743933 | Foundation match help | Solved | High | — | Chat | loyaltyshade-matchshipping | 5h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | ||
| 28122982 | App crashes at checkout | Closed | Normal | — | Chat | app | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 24, 2025 | ||
| 29580896 | Lost package follow-up | Solved | High | — | Chat | bopisvip | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | ||
| 07305171 | BOPIS pickup not ready | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 | ||
| 94008623 | Lost package follow-up | Solved | High | — | samples | 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 10920788 | Where is my order? | Closed | Normal | — | gift-cardsamplesvip | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 | |||
| 58601897 | Restock alert for backorder | Solved | Normal | — | Phone | vip | 1h | ●Responded | 1/5 | — | — | Jul 31, 2025 | - | ||
| 28132000 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | influencerreturnsgift-card | 1d 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 47659289 | Wrong shade sent | Closed | Urgent | — | Chat | returnsapp | 1d | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 28, 2025 | ||
| 56225955 | BOPIS order cancelled at store | Closed | Normal | — | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 | ||
| 18241235 | Wrong shade sent | Open | Low | — | Chat | loyaltydamagedrefund | - | —Skipped | — | — | — | Jul 11, 2025 | - | ||
| 09905931 | Address change after shipping | Solved | Normal | — | shipping | 13h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - | |||
| 96477011 | Cancel order request | Solved | Normal | — | fragrancewholesalegift-card | 2d 13h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 35616608 | Gift card balance question | Solved | Normal | — | Chat | loyaltysamplesreturns | 8d 4h | ⊘Not fired | — | — | — | Jun 11, 2025 | - | ||
| 12707090 | Wrong shade sent | Open | High | — | — | - | —Skipped | — | — | — | May 23, 2025 | - | |||
| 70016086 | BOPIS order cancelled at store | Solved | Low | — | Chat | vip | 14h | ●Responded | 5/5 | — | — | May 23, 2025 | - |