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CustomersLilla Batz

Lilla Batz

avery45@yahoo.com
Tickets37Responses11
Showing 1 - 37 of 37
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
86451754Restock alert for backorderSolvedHighLilla Batz—Kip Schroeder IVChat
fragrancesamplesrefund
5h○Sent, no reply———May 19, 2026-
96280181Klarna / Afterpay split issueClosedNormalLilla Batz—Faith HilllEmail
samplesdamaged
2h○Sent, no reply———May 5, 2026May 9, 2026
28808528BOPIS pickup not readyClosedHighLilla Batz—Jacklyn DareEmail
fragranceinfluencervip
3h○Sent, no reply———May 3, 2026May 9, 2026
18154588Gift card balance questionSolvedHighLilla Batz—Vilma GusikowskiChat—5h○Sent, no reply———Apr 30, 2026-
09039361Cancel subscription / Auto-replenishSolvedHighLilla Batz—Kip Schroeder IVPhone—3h●Responded5/5——Apr 21, 2026-
34154580Order arrived damagedClosedLowLilla Batz—Miss Amber Hintz Sr.Chat
vip
1h●Responded4/5——Mar 26, 2026Apr 1, 2026
19776482Influencer code not workingSolvedNormalLilla Batz—Kaela FriesenChat
shippingsamples
11h○Sent, no reply———Mar 15, 2026-
07098119App crashes at checkoutSolvedLowLilla Batz—Amely PacochaEmail
refundloyaltyapp
4h○Sent, no reply———Feb 6, 2026-
79003659Wholesale order questionSolvedNormalLilla Batz—Vilma GusikowskiChat
returns
23h●Responded5/5——Jan 12, 2026-
89433669Discount code not workingClosedNormalLilla Batz—Chaz RennerChat
returns
17h●Responded5/5——Jan 2, 2026Jan 5, 2026
59550001BOPIS pickup not readyOpenHighLilla Batz—Tommy KuvalisEmail
refundsamplesreturns
-—Skipped———Dec 26, 2025-
25050557Order arrived damagedSolvedNormalLilla Batz—Tommy KuvalisChat
gift-cardreturns
4h●Responded5/5——Dec 23, 2025-
43262139BOPIS pickup not readyClosedNormalLilla Batz—Faith HilllEmail
gift-cardshade-match
4h○Sent, no reply———Dec 23, 2025Dec 29, 2025
26014697Store experience feedbackSolvedNormalLilla Batz—Mr. Cade SengerEmail
refundwholesalegift-card
1d 10h●Responded4/11——Dec 19, 2025-
84630448Insider tier issueSolvedNormalLilla Batz—Mr. Eliza Gerhold IVEmail—17h○Sent, no reply———Dec 16, 2025-
20413799Return after 30-day windowSolvedLowLilla Batz—Katrina JohnsChat
returns
6h○Sent, no reply———Nov 29, 2025-
31237089Lost package follow-upSolvedHighLilla Batz—Mr. Eliza Gerhold IVEmail
influencershipping
15h●Responded4/5——Nov 7, 2025-
02099111App crashes at checkoutClosedNormalLilla Batz—Leonard Waters-HowellChat
shippingapp
2d 10h●Responded4/5——Nov 5, 2025Nov 12, 2025
35858942Return after 30-day windowOpenNormalLilla Batz—Yazmin JastEmail—-—Skipped———Nov 3, 2025-
39222242Shipping cost questionClosedHighLilla Batz—Darryl JacobiEmail
samplesrefund
3h⊘Not fired———Oct 13, 2025Oct 15, 2025
30332546Return after 30-day windowSolvedLowLilla Batz—Chaz RennerEmail—6d○Sent, no reply———Aug 20, 2025-
95743933Foundation match helpSolvedHighLilla Batz—Mr. Eliza Gerhold IVChat
loyaltyshade-matchshipping
5h○Sent, no reply———Aug 18, 2025-
28122982App crashes at checkoutClosedNormalLilla Batz—Kip Schroeder IVChat
app
2h○Sent, no reply———Aug 18, 2025Aug 24, 2025
29580896Lost package follow-upSolvedHighLilla Batz—Mr. Cade SengerChat
bopisvip
1h⊘Not fired———Aug 15, 2025-
07305171BOPIS pickup not readyClosedNormalLilla Batz—Mr. Cade SengerChat—6h○Sent, no reply———Aug 15, 2025Aug 20, 2025
94008623Lost package follow-upSolvedHighLilla Batz—Mr. Lonie HudsonEmail
samples
12h○Sent, no reply———Aug 1, 2025-
10920788Where is my order?ClosedNormalLilla Batz—Kip Schroeder IVEmail
gift-cardsamplesvip
6h○Sent, no reply———Jul 31, 2025Aug 4, 2025
58601897Restock alert for backorderSolvedNormalLilla Batz—Garth DooleyPhone
vip
1h●Responded1/5——Jul 31, 2025-
28132000Cancel subscription / Auto-replenishSolvedNormalLilla Batz—Vilma GusikowskiChat
influencerreturnsgift-card
1d 2h○Sent, no reply———Jul 25, 2025-
47659289Wrong shade sentClosedUrgentLilla Batz—Tommy KuvalisChat
returnsapp
1d⊘Not fired———Jul 21, 2025Jul 28, 2025
56225955BOPIS order cancelled at storeClosedNormalLilla Batz—Garth DooleyChat
vip
3h○Sent, no reply———Jul 11, 2025Jul 18, 2025
18241235Wrong shade sentOpenLowLilla Batz—Julie HodkiewiczChat
loyaltydamagedrefund
-—Skipped———Jul 11, 2025-
09905931Address change after shippingSolvedNormalLilla Batz—Leonard Waters-HowellEmail
shipping
13h●Responded5/5——Jul 7, 2025-
96477011Cancel order requestSolvedNormalLilla Batz—Darryl JacobiEmail
fragrancewholesalegift-card
2d 13h○Sent, no reply———Jun 14, 2025-
35616608Gift card balance questionSolvedNormalLilla Batz—Kaela FriesenChat
loyaltysamplesreturns
8d 4h⊘Not fired———Jun 11, 2025-
12707090Wrong shade sentOpenHighLilla Batz—Lily RaynorEmail—-—Skipped———May 23, 2025-
70016086BOPIS order cancelled at storeSolvedLowLilla Batz—Kaela FriesenChat
vip
14h●Responded5/5——May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Lilla Batz
Email
avery45@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
2,997
Lifetime spend
253
Last purchase
—
Skin tone
light-medium
Foundation shade
43P
Skin concerns
sensitivity, uneven-texture, anti-aging
Allergies / restrictions
—
Favorite brands
Chanel, Diptyque, Glossier
YTD spend
3,265
App installed
No
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
29
Total orders
10
Preferred category
makeup
Tickets
Tickets
37
Last seen
May 19, 2026
Responses
Avg rating
4.27