Mr. Ottilie Witting
dixie.fay-heathcote@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 23452317Gift card balance question | Mr. Ottilie Witting |  Darryl Jacobi | Apr 1, 2026, 3:04 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 70333878Shipping cost question | Mr. Ottilie Witting |  Miss Amber Hintz Sr. | Mar 23, 2026, 1:28 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 04996096BOPIS pickup not ready | Mr. Ottilie Witting |  Amely Pacocha | Mar 13, 2026, 5:08 PM |
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 49016036Return after 30-day window | Mr. Ottilie Witting |  Oscar O'Hara | Mar 10, 2026, 12:23 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 13247575Lost package follow-up | Mr. Ottilie Witting | Amely Pacocha | Mar 5, 2026, 8:20 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 36958195BOPIS order cancelled at store | Mr. Ottilie Witting |  Mr. Eliza Gerhold IV | Dec 12, 2025, 5:39 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 86590176Wrong shade sent | Mr. Ottilie Witting |  Julie Hodkiewicz | Dec 4, 2025, 6:55 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 98818957Lost package follow-up | Mr. Ottilie Witting |  Tommy Kuvalis | Oct 3, 2025, 7:54 PM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 46983358Missing items in shipment | Mr. Ottilie Witting | Tommy Kuvalis | Jun 23, 2025, 7:16 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 12752944Restock alert for backorder | Mr. Ottilie Witting |  Kip Schroeder IV | Jun 15, 2025, 9:27 AM |