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CustomersMr. Ottilie Witting

Mr. Ottilie Witting

dixie.fay-heathcote@yahoo.com
Tickets37Responses10
Showing 1 - 37 of 37
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Created
Closed
86254268Restock alert for backorderClosedNormalMr. Ottilie Witting—Vilma GusikowskiEmail—9h○Sent, no reply———May 5, 2026May 10, 2026
94389771Gift card balance questionOpenHighMr. Ottilie Witting—Oscar O'HaraEmail
influencersamplesloyalty
-—Skipped———Apr 18, 2026-
54893675Pro discount enrollmentPendingUrgentMr. Ottilie Witting—Chaz RennerEmail
loyaltyshade-match
-—Skipped———Apr 17, 2026-
90531728Cancel subscription / Auto-replenishSolvedHighMr. Ottilie Witting—Kaela FriesenEmail—1h○Sent, no reply———Apr 16, 2026-
33920150Insider tier issueClosedNormalMr. Ottilie Witting—Yazmin JastChat
vipfragrance
4h○Sent, no reply———Apr 13, 2026Apr 14, 2026
23452317Gift card balance questionSolvedNormalMr. Ottilie Witting—Darryl JacobiEmail
vip
6h●Responded4/11——Mar 30, 2026-
70333878Shipping cost questionClosedLowMr. Ottilie Witting—Miss Amber Hintz Sr.Email
app
20h●Responded4/5——Mar 21, 2026Mar 23, 2026
04996096BOPIS pickup not readyClosedNormalMr. Ottilie Witting—Amely PacochaEmail
shippingwholesale
1d 1h●Responded3/5——Mar 11, 2026Mar 19, 2026
71940286Klarna / Afterpay split issueClosedNormalMr. Ottilie Witting—Oscar O'HaraEmail
returnsapprefund
4h○Sent, no reply———Mar 9, 2026Mar 15, 2026
15336394BOPIS pickup not readySolvedLowMr. Ottilie Witting—Garth DooleyEmail
loyaltyshipping
2d 3h○Sent, no reply———Mar 5, 2026-
13247575Lost package follow-upSolvedNormalMr. Ottilie Witting—Amely PacochaEmail
bopisgift-cardshade-match
2h●Responded5/5——Mar 3, 2026-
49016036Return after 30-day windowSolvedLowMr. Ottilie Witting—Oscar O'HaraEmail
returnsloyaltysamples
8d 19h●Responded2/5——Feb 27, 2026-
99762102Discount code not workingSolvedNormalMr. Ottilie Witting—Amely PacochaChat
influencer
16h⊘Not fired———Feb 3, 2026-
60239774Pro discount enrollmentPendingHighMr. Ottilie Witting—Dr. Mandy McLaughlinChat
loyaltywholesale
-—Skipped———Jan 19, 2026-
78134863Gift card balance questionSolvedNormalMr. Ottilie Witting—Leonard Waters-HowellEmail
refunddamaged
4h○Sent, no reply———Jan 3, 2026-
82958681BOPIS pickup not readySolvedNormalMr. Ottilie Witting—Garth DooleyChat
fragrance
6d 19h⊘Not fired———Dec 19, 2025-
39810303Gift card balance questionSolvedHighMr. Ottilie Witting—Garth DooleyEmail
gift-cardrefund
16h○Sent, no reply———Dec 14, 2025-
96948979Where is my order?SolvedHighMr. Ottilie Witting—Kaela FriesenChat
samplesreturns
3h⊘Not fired———Dec 11, 2025-
36958195BOPIS order cancelled at storeSolvedNormalMr. Ottilie Witting—Mr. Eliza Gerhold IVChat
refunddamagedloyalty
7h●Responded5/5——Dec 10, 2025-
86590176Wrong shade sentSolvedHighMr. Ottilie Witting—Julie HodkiewiczEmail
gift-cardsamples
14h●Responded5/5——Dec 2, 2025-
77382233BOPIS pickup not readyClosedNormalMr. Ottilie Witting—Darryl JacobiChat
wholesalefragranceloyalty
2h○Sent, no reply———Nov 25, 2025Nov 27, 2025
63525148Item authenticity concernPendingLowMr. Ottilie Witting—Oscar O'HaraEmail
appreturns
-—Skipped———Nov 13, 2025-
46418047Gift card balance questionClosedLowMr. Ottilie Witting—Dr. Mandy McLaughlinEmail
samplesshade-match
6h○Sent, no reply———Nov 12, 2025Nov 13, 2025
84597987App crashes at checkoutSolvedLowMr. Ottilie Witting—Faith HilllEmail
refundwholesale
2d 5h⊘Not fired———Oct 30, 2025-
98818957Lost package follow-upSolvedUrgentMr. Ottilie Witting—Tommy KuvalisEmail
gift-card
3h●Responded2/5——Oct 3, 2025-
42071309Store experience feedbackSolvedNormalMr. Ottilie Witting—Steve O'ConnerEmail—1d⊘Not fired———Sep 1, 2025-
94327017BOPIS pickup not readySolvedNormalMr. Ottilie Witting—Katrina JohnsSocial
app
1d 1h⊘Not fired———Aug 30, 2025-
87780958Discount code not workingClosedHighMr. Ottilie Witting—Ignatius CummerataEmail—3h○Sent, no reply———Aug 23, 2025Aug 26, 2025
80388207Item authenticity concernPendingNormalMr. Ottilie Witting—Darryl JacobiEmail
damagedreturns
-—Skipped———Aug 6, 2025-
91339313Influencer code not workingSolvedNormalMr. Ottilie Witting—Eula McKenzieChat
influencerreturnsapp
9h⊘Not fired———Jul 9, 2025-
94330465Gift card balance questionPendingNormalMr. Ottilie Witting—Mr. Lonie HudsonEmail
fragrancebopisdamaged
-—Skipped———Jun 23, 2025-
70290231Question about product ingredientsClosedLowMr. Ottilie Witting—Leonard Waters-HowellPhone
bopisgift-card
19h○Sent, no reply———Jun 23, 2025Jun 26, 2025
30286215Wholesale order questionSolvedLowMr. Ottilie Witting—Chaz RennerEmail—1h○Sent, no reply———Jun 22, 2025-
12752944Restock alert for backorderSolvedHighMr. Ottilie Witting—Kip Schroeder IVChat—4h●Responded4/5——Jun 14, 2025-
72780764Where is my order?SolvedNormalMr. Ottilie Witting—Julie HodkiewiczEmail
shade-matchwholesale
6h○Sent, no reply———Jun 12, 2025-
46983358Missing items in shipmentClosedUrgentMr. Ottilie Witting—Tommy KuvalisChat
samplesshade-matchinfluencer
9d 22h●Responded2/5——Jun 12, 2025Jun 23, 2025
10370653Item authenticity concernPendingUrgentMr. Ottilie Witting—Dr. Mandy McLaughlinEmail
shade-matchvip
-—Skipped———Jun 1, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Ottilie Witting
Email
dixie.fay-heathcote@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
5,330
Lifetime spend
699
Last purchase
Feb 24, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
redness, dullness, dryness
Allergies / restrictions
latex-allergy
Favorite brands
Le Labo
YTD spend
2,476
App installed
Yes
App last opened
Apr 27, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
78
Total orders
9
Preferred category
haircare
Tickets
Tickets
37
Last seen
May 5, 2026
Responses
Avg rating
3.60