Mr. Ottilie Witting
dixie.fay-heathcote@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86254268 | Restock alert for backorder | Closed | Normal | — | — | 9h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | |||
| 94389771 | Gift card balance question | Open | High | — | influencersamplesloyalty | - | —Skipped | — | — | — | Apr 18, 2026 | - | |||
| 54893675 | Pro discount enrollment | Pending | Urgent | — | loyaltyshade-match | - | —Skipped | — | — | — | Apr 17, 2026 | - | |||
| 90531728 | Cancel subscription / Auto-replenish | Solved | High | — | — | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 33920150 | Insider tier issue | Closed | Normal | — | Chat | vipfragrance | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 14, 2026 | ||
| 23452317 | Gift card balance question | Solved | Normal | — | vip | 6h | ●Responded | 4/11 | — | — | Mar 30, 2026 | - | |||
| 70333878 | Shipping cost question | Closed | Low | — | app | 20h | ●Responded | 4/5 | — | — | Mar 21, 2026 | Mar 23, 2026 | |||
| 04996096 | BOPIS pickup not ready | Closed | Normal | — | shippingwholesale | 1d 1h | ●Responded | 3/5 | — | — | Mar 11, 2026 | Mar 19, 2026 | |||
| 71940286 | Klarna / Afterpay split issue | Closed | Normal | — | returnsapprefund | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 | |||
| 15336394 | BOPIS pickup not ready | Solved | Low | — | loyaltyshipping | 2d 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 13247575 | Lost package follow-up | Solved | Normal | — | bopisgift-cardshade-match | 2h | ●Responded | 5/5 | — | — | Mar 3, 2026 | - | |||
| 49016036 | Return after 30-day window | Solved | Low | — | returnsloyaltysamples | 8d 19h | ●Responded | 2/5 | — | — | Feb 27, 2026 | - | |||
| 99762102 | Discount code not working | Solved | Normal | — | Chat | influencer | 16h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | ||
| 60239774 | Pro discount enrollment | Pending | High | — | Chat | loyaltywholesale | - | —Skipped | — | — | — | Jan 19, 2026 | - | ||
| 78134863 | Gift card balance question | Solved | Normal | — | refunddamaged | 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 82958681 | BOPIS pickup not ready | Solved | Normal | — | Chat | fragrance | 6d 19h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | ||
| 39810303 | Gift card balance question | Solved | High | — | gift-cardrefund | 16h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - | |||
| 96948979 | Where is my order? | Solved | High | — | Chat | samplesreturns | 3h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | ||
| 36958195 | BOPIS order cancelled at store | Solved | Normal | — | Chat | refunddamagedloyalty | 7h | ●Responded | 5/5 | — | — | Dec 10, 2025 | - | ||
| 86590176 | Wrong shade sent | Solved | High | — | gift-cardsamples | 14h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |||
| 77382233 | BOPIS pickup not ready | Closed | Normal | — | Chat | wholesalefragranceloyalty | 2h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 | ||
| 63525148 | Item authenticity concern | Pending | Low | — | appreturns | - | —Skipped | — | — | — | Nov 13, 2025 | - | |||
| 46418047 | Gift card balance question | Closed | Low | — | samplesshade-match | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |||
| 84597987 | App crashes at checkout | Solved | Low | — | refundwholesale | 2d 5h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |||
| 98818957 | Lost package follow-up | Solved | Urgent | — | gift-card | 3h | ●Responded | 2/5 | — | — | Oct 3, 2025 | - | |||
| 42071309 | Store experience feedback | Solved | Normal | — | — | 1d | ⊘Not fired | — | — | — | Sep 1, 2025 | - | |||
| 94327017 | BOPIS pickup not ready | Solved | Normal | — | Social | app | 1d 1h | ⊘Not fired | — | — | — | Aug 30, 2025 | - | ||
| 87780958 | Discount code not working | Closed | High | — | — | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 26, 2025 | |||
| 80388207 | Item authenticity concern | Pending | Normal | — | damagedreturns | - | —Skipped | — | — | — | Aug 6, 2025 | - | |||
| 91339313 | Influencer code not working | Solved | Normal | — | Chat | influencerreturnsapp | 9h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | ||
| 94330465 | Gift card balance question | Pending | Normal | — | fragrancebopisdamaged | - | —Skipped | — | — | — | Jun 23, 2025 | - | |||
| 70290231 | Question about product ingredients | Closed | Low | — | Phone | bopisgift-card | 19h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 26, 2025 | ||
| 30286215 | Wholesale order question | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | |||
| 12752944 | Restock alert for backorder | Solved | High | — | Chat | — | 4h | ●Responded | 4/5 | — | — | Jun 14, 2025 | - | ||
| 72780764 | Where is my order? | Solved | Normal | — | shade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 46983358 | Missing items in shipment | Closed | Urgent | — | Chat | samplesshade-matchinfluencer | 9d 22h | ●Responded | 2/5 | — | — | Jun 12, 2025 | Jun 23, 2025 | ||
| 10370653 | Item authenticity concern | Pending | Urgent | — | shade-matchvip | - | —Skipped | — | — | — | Jun 1, 2025 | - |