Danny Mueller
roslyn11@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 95444230Missing items in shipment | May 23, 2026, 12:33 AM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 39248191Store experience feedback | Apr 11, 2026, 12:02 AM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 16352258Missing samples in order | Mar 31, 2026, 4:19 PM | ||
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 06921759Pro discount enrollment | Mar 26, 2026, 1:49 AM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 82536255Refund not received | Feb 21, 2026, 12:49 AM | ||
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 28965151Restock alert for backorder | Feb 11, 2026, 7:58 AM | ||
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 54352752Price match request | Feb 7, 2026, 12:45 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 96519958Order arrived damaged | Nov 4, 2025, 1:25 PM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 06539421Influencer code not working | Oct 24, 2025, 9:13 AM | ||
| 3/5 | Resolved after a long wait. Process needs streamlining. | 91282655Discount code not working | Oct 21, 2025, 1:03 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 79071761Item authenticity concern | Jun 20, 2025, 9:30 AM |