Barbara Herman
reina97@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The selection, the service, the app — all top tier. | 10371285Wholesale order question | Barbara Herman |  Kip Schroeder IV | Apr 29, 2026, 2:12 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 86287532Missing items in shipment | Barbara Herman |  Mr. Eliza Gerhold IV | Apr 23, 2026, 8:02 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 86105499Discount code not working | Barbara Herman |  Mr. Skyla Trantow | Apr 22, 2026, 8:25 PM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 60216277Shipping cost question | Barbara Herman | Mr. Skyla Trantow | Apr 22, 2026, 2:37 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 01787334Cancel order request | Barbara Herman |  Tommy Kuvalis | Mar 2, 2026, 5:31 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 67329906Pro discount enrollment | Barbara Herman |  Dr. Mandy McLaughlin | Dec 13, 2025, 1:00 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 90756919Foundation match help | Barbara Herman |  Vilma Gusikowski | Dec 11, 2025, 8:49 AM |
| 3/5 | More fragrance education in the app. | 34953849BOPIS pickup not ready | Barbara Herman |  Eula McKenzie | Sep 8, 2025, 8:00 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 06518060Loyalty points not posting | Barbara Herman |  Kaela Friesen | Jul 24, 2025, 4:53 PM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 15305804Discount code not working | Barbara Herman | Eula McKenzie | Jul 5, 2025, 6:37 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 17330995BOPIS order cancelled at store | Barbara Herman | Kaela Friesen | Jun 29, 2025, 9:52 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 49570099Where is my order? | Barbara Herman |  Garth Dooley | Jun 4, 2025, 7:18 PM |