Molly Graham
kaleb.bauch@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The selection, the service, the app — all top tier. | 50042941Foundation match help | Molly Graham |  Dr. Mandy McLaughlin | May 23, 2026, 11:13 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 61108651Return after 30-day window | Molly Graham |  Oscar O'Hara | May 20, 2026, 5:59 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 98339300App crashes at checkout | Molly Graham |  Leonard Waters-Howell | Apr 29, 2026, 2:48 AM |
| 5/5 | Improve the in-store digital experience. | 61023036Return after 30-day window | Molly Graham |  Jacklyn Dare | Apr 12, 2026, 9:16 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 76230266Foundation match help | Molly Graham |  Vilma Gusikowski | Mar 25, 2026, 4:24 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 73979956Cancel subscription / Auto-replenish | Molly Graham |  Garth Dooley | Jan 19, 2026, 7:56 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 09225439Missing items in shipment | Molly Graham | Jacklyn Dare | Jan 1, 2026, 5:52 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 83997052Gift card balance question | Molly Graham |  Mr. Cade Senger | Oct 4, 2025, 2:07 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 17765324Lost package follow-up | Molly Graham |  Amely Pacocha | Aug 6, 2025, 5:50 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 72145100Where is my order? | Molly Graham |  Kip Schroeder IV | May 31, 2025, 4:44 AM |