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CustomersMadilyn Armstrong III

Madilyn Armstrong III

brennon_cole@hotmail.com
Tickets37Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Got my address updated mid-shipment in under a minute.93836516Order arrived damagedMadilyn Armstrong IIIFaith HilllApr 5, 2026, 2:24 PM
5/5Returned my serum no questions asked, refund hit my card the next day.48121754Return after 30-day windowMadilyn Armstrong IIIMr. Eliza Gerhold IVMar 28, 2026, 6:46 AM
1/5The agent argued with me over a clearly broken seal on the product.54841665Price match requestMadilyn Armstrong IIIMr. Lonie HudsonMar 10, 2026, 1:35 PM
3/5Decent. The system seemed to be slowing them down more than the issue itself.52198259Allergic reaction concernMadilyn Armstrong IIIVilma GusikowskiDec 20, 2025, 5:49 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.14443074Wrong shade sentMadilyn Armstrong IIIJulie HodkiewiczDec 17, 2025, 2:25 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.85561419Item authenticity concernMadilyn Armstrong IIIIgnatius CummerataNov 27, 2025, 12:11 AM
4/5Helpful, but the hold music in the phone queue was rough.54360058BOPIS order cancelled at storeMadilyn Armstrong IIIChaz RennerNov 19, 2025, 3:02 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.79286984App crashes at checkoutMadilyn Armstrong IIIMr. Eliza Gerhold IVSep 16, 2025, 10:44 PM
5/5Got my points credited back for an order I had to cancel. Super easy.01327122Address change after shippingMadilyn Armstrong IIITommy KuvalisAug 29, 2025, 12:28 AM
1/5Worst process I've experienced in retail. Will not come back.67529635Order arrived damagedMadilyn Armstrong IIIMr. Lonie HudsonAug 20, 2025, 7:10 PM
5/5Customer care actually listened. Refund processed without making me jump through hoops.42766143Cancel subscription / Auto-replenishMadilyn Armstrong IIIKip Schroeder IVJun 21, 2025, 11:10 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.78369314Pro discount enrollmentMadilyn Armstrong IIIFaith HilllJun 17, 2025, 8:13 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.40418185Birthday gift not receivedMadilyn Armstrong IIIDr. Mandy McLaughlinJun 16, 2025, 9:41 AM
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Properties

Customer
Name
Madilyn Armstrong III
Email
brennon_cole@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
15,184
Lifetime spend
—
Last purchase
May 2, 2026
Skin tone
light-medium
Foundation shade
29W
Skin concerns
sensitivity
Allergies / restrictions
—
Favorite brands
—
YTD spend
513
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
195
Total orders
—
Preferred category
skincare
Tickets
Tickets
37
Last seen
May 5, 2026
Responses
Avg rating
4.54