Madilyn Armstrong III
brennon_cole@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28961828 | Where is my order? | Solved | Normal | — | Chat | returns | 4d 22h | ○Sent, no reply | — | — | — | May 5, 2026 | - | ||
| 93836516 | Order arrived damaged | Solved | Normal | — | Chat | — | 21h | ●Responded | 5/5 | — | — | Apr 4, 2026 | - | ||
| 48121754 | Return after 30-day window | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | ||
| 30352530 | Question about product ingredients | Solved | Urgent | — | — | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 54841665 | Price match request | Solved | High | — | bopis | 1d 17h | ●Responded | 1/5 | — | — | Mar 7, 2026 | - | |||
| 37552542 | Return after 30-day window | Solved | Low | — | — | 2d 18h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |||
| 46326036 | BOPIS pickup not ready | Solved | Normal | — | loyalty | 3d | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |||
| 18636361 | Insider tier issue | Solved | Normal | — | vipfragranceinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 65928008 | Loyalty points not posting | Solved | Low | — | influencershade-match | 19h | ⊘Not fired | — | — | — | Jan 21, 2026 | - | |||
| 54099744 | BOPIS pickup not ready | Closed | Normal | — | fragrance | 2h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 8, 2026 | |||
| 10903997 | Where is my order? | Closed | Low | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 8, 2026 | ||
| 54547716 | Shipping cost question | Solved | Normal | — | Chat | wholesalegift-cardreturns | 2d 10h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | ||
| 52198259 | Allergic reaction concern | Solved | High | — | influencer | 15h | ●Responded | 3/5 | — | — | Dec 18, 2025 | - | |||
| 14443074 | Wrong shade sent | Solved | Low | — | — | 3h | ●Responded | 5/5 | — | — | Dec 15, 2025 | - | |||
| 26650058 | Restock alert for backorder | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |||
| 85561419 | Item authenticity concern | Solved | Normal | — | wholesaleinfluencer | 10h | ●Responded | 5/5 | — | — | Nov 25, 2025 | - | |||
| 54360058 | BOPIS order cancelled at store | Closed | Normal | — | shade-match | 1d 22h | ●Responded | 4/5 | — | — | Nov 15, 2025 | Nov 18, 2025 | |||
| 06098620 | App crashes at checkout | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 12, 2025 | ||
| 38809947 | Question about product ingredients | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 1, 2025 | - | ||
| 54255721 | Allergic reaction concern | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 30, 2025 | |||
| 52273587 | Lost package follow-up | Open | Normal | — | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 79286984 | App crashes at checkout | Solved | Normal | — | — | 4h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | |||
| 59329766 | Loyalty points not posting | Solved | Normal | — | — | 6h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | |||
| 01327122 | Address change after shipping | Closed | Normal | — | loyalty | 2h | ●Responded | 5/5 | — | — | Aug 28, 2025 | Sep 2, 2025 | |||
| 68798758 | Refund not received | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Aug 24, 2025 | - | |||
| 67529635 | Order arrived damaged | Solved | Normal | — | fragrance | 16h | ●Responded | 1/5 | — | — | Aug 18, 2025 | - | |||
| 07194100 | Cancel subscription / Auto-replenish | Solved | Normal | — | shade-matchwholesalefragrance | 2d 20h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 47082492 | Loyalty points not posting | Solved | Low | — | Chat | samplesloyalty | 16h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 11480428 | Question about product ingredients | Closed | Normal | — | loyaltysamples | 5d 8h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Aug 1, 2025 | |||
| 51425995 | Item authenticity concern | Solved | High | — | Chat | shade-matchwholesale | 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | ||
| 61847977 | Lost package follow-up | Closed | High | — | — | 9d 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 16, 2025 | |||
| 42766143 | Cancel subscription / Auto-replenish | Closed | Normal | — | Phone | samplesvip | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 27, 2025 | ||
| 78369314 | Pro discount enrollment | Solved | Normal | — | Chat | — | 5h | ●Responded | 10/11 | — | — | Jun 16, 2025 | - | ||
| 40418185 | Birthday gift not received | Closed | Urgent | — | Chat | — | 23h | ●Responded | 5/5 | — | — | Jun 14, 2025 | Jun 17, 2025 | ||
| 68737564 | Cancel order request | Open | Normal | — | Social | vipshippingfragrance | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 97892976 | Order arrived damaged | Solved | Normal | — | Phone | influencerloyaltyshade-match | 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 83440596 | BOPIS pickup not ready | Pending | Normal | — | Chat | fragrance | - | —Skipped | — | — | — | May 30, 2025 | - |