Tasha Cartwright II
gustavo_hills34@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Took two days of back-and-forth to get a return label. | 14762446Return after 30-day window | May 22, 2026, 12:43 AM | ||
| 2/5 | Promised a callback that never came. | 56734185Influencer code not working | May 2, 2026, 2:29 PM | ||
| 3/5 | Resolved after a long wait. Process needs streamlining. | 56536328Birthday gift not received | Apr 1, 2026, 11:10 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 67247142Loyalty points not posting | Mar 17, 2026, 9:58 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 04676863Missing items in shipment | Jan 15, 2026, 1:23 AM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 09581042Address change after shipping | Dec 8, 2025, 7:29 AM | ||
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 53720876BOPIS pickup not ready | Nov 30, 2025, 11:34 PM | ||
| 9/11 | The selection, the service, the app — all top tier. | 83130946Influencer code not working | Oct 30, 2025, 7:04 PM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 60100975Wholesale order question | Aug 18, 2025, 11:00 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 05200731App crashes at checkout | Aug 16, 2025, 4:20 AM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 62459992Cancel order request | Aug 3, 2025, 10:25 AM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 09976937BOPIS order cancelled at store | Jul 5, 2025, 5:55 PM |