Tasha Cartwright II
gustavo_hills34@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91010886 | Missing items in shipment | Solved | Normal | — | Chat | damagedrefund | 6h | ⊘Not fired | — | — | — | May 20, 2026 | - | ||
| 14762446 | Return after 30-day window | Solved | High | — | Chat | vip | 2d 7h | ●Responded | 3/5 | — | — | May 19, 2026 | - | ||
| 66543853 | Wholesale order question | Closed | Low | — | fragrance | 5h | ○Sent, no reply | — | — | — | May 11, 2026 | May 13, 2026 | |||
| 56734185 | Influencer code not working | Solved | Normal | — | damagedgift-cardsamples | 2h | ●Responded | 2/5 | — | — | May 1, 2026 | - | |||
| 56536328 | Birthday gift not received | Solved | Normal | — | wholesale | 5h | ●Responded | 3/5 | — | — | Mar 31, 2026 | - | |||
| 48501361 | Question about product ingredients | Pending | Normal | — | loyaltyfragrance | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 67536298 | Discount code not working | Pending | Normal | — | returnsvip | - | —Skipped | — | — | — | Mar 23, 2026 | - | |||
| 67247142 | Loyalty points not posting | Solved | Normal | — | Phone | shade-matchfragrance | 1d 6h | ●Responded | 9/11 | — | — | Mar 15, 2026 | - | ||
| 54215838 | Item authenticity concern | Closed | Normal | — | Social | refundshade-matchdamaged | 6h | ⊘Not fired | — | — | — | Mar 9, 2026 | Mar 15, 2026 | ||
| 37181561 | Question about product ingredients | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 2, 2026 | - | ||
| 39059588 | Cancel order request | Solved | Normal | — | damaged | 7h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 04676863 | Missing items in shipment | Closed | Normal | — | refundvip | 1h | ●Responded | 5/5 | — | — | Jan 13, 2026 | Jan 15, 2026 | |||
| 47633974 | Question about product ingredients | Solved | Normal | — | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 24007977 | Insider tier issue | Solved | Low | — | conversation-mockupvip | 21h | ○Sent, no reply | — | 75 | Dec 13, 2025 | - | ||||
| 31074039 | Influencer code not working | Pending | Urgent | — | Chat | bopisfragranceinfluencer | - | —Skipped | — | — | — | Dec 12, 2025 | - | ||
| 35267652 | Cancel subscription / Auto-replenish | Solved | Low | — | wholesaleloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |||
| 66387732 | Store experience feedback | Pending | Normal | — | Chat | refundapp | - | —Skipped | — | — | — | Dec 6, 2025 | - | ||
| 09581042 | Address change after shipping | Solved | Normal | — | damagedreturns | 2h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - | |||
| 53720876 | BOPIS pickup not ready | Closed | Normal | — | Chat | appwholesale | 7h | ●Responded | 7/11 | — | — | Nov 29, 2025 | Dec 3, 2025 | ||
| 71639005 | Missing items in shipment | Solved | Low | — | wholesale | 23h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 83130946 | Influencer code not working | Closed | Low | — | Chat | refundappfragrance | 6h | ●Responded | 9/11 | — | — | Oct 28, 2025 | Oct 29, 2025 | ||
| 96916805 | BOPIS pickup not ready | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 25, 2025 | |||
| 35538528 | Wrong shade sent | Solved | Low | — | apprefundreturns | 12h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 40045692 | Gift card balance question | Solved | Normal | — | Chat | appgift-cardreturns | 19h | ⊘Not fired | — | — | — | Sep 2, 2025 | - | ||
| 60100975 | Wholesale order question | Solved | Low | — | Phone | wholesale | 4h | ●Responded | 5/5 | — | — | Aug 17, 2025 | - | ||
| 05200731 | App crashes at checkout | Solved | Normal | — | wholesaleapp | 17h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - | |||
| 11447337 | Allergic reaction concern | Solved | Low | — | damagedappfragrance | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 17053800 | Foundation match help | Closed | Low | — | Chat | bopisloyalty | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 13, 2025 | ||
| 62459992 | Cancel order request | Solved | Normal | — | — | 1h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |||
| 94931973 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | shippingappshade-match | 3h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | ||
| 09976937 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 5h | ●Responded | 10/11 | — | — | Jul 4, 2025 | Jul 8, 2025 | ||
| 59392455 | Klarna / Afterpay split issue | Solved | Normal | — | wholesaleshipping | 16h | ⊘Not fired | — | — | — | May 28, 2025 | - | |||
| 30578655 | Address change after shipping | Solved | Normal | — | Chat | loyaltyshippingshade-match | 18h | ○Sent, no reply | — | — | — | May 28, 2025 | - | ||
| 86544972 | Address change after shipping | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | May 26, 2025 | - | ||
| 33337467 | Wholesale order question | Solved | Normal | — | Social | samplesgift-card | 4h | ⊘Not fired | — | — | — | May 25, 2025 | - |