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CustomersTasha Cartwright II

Tasha Cartwright II

gustavo_hills34@yahoo.com
Tickets35Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Took two days of back-and-forth to get a return label.14762446Return after 30-day windowTasha Cartwright IIMiss Amber Hintz Sr.May 22, 2026, 12:43 AM
2/5Promised a callback that never came.56734185Influencer code not workingTasha Cartwright IIMr. Eliza Gerhold IVMay 2, 2026, 2:29 PM
3/5Resolved after a long wait. Process needs streamlining.56536328Birthday gift not receivedTasha Cartwright IIFaith HilllApr 1, 2026, 11:10 AM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.67247142Loyalty points not postingTasha Cartwright IIMr. Skyla TrantowMar 17, 2026, 9:58 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.04676863Missing items in shipmentTasha Cartwright IIKip Schroeder IVJan 15, 2026, 1:23 AM
3/5Issue resolved. Process felt clunky on their end.09581042Address change after shippingTasha Cartwright IIEula McKenzieDec 8, 2025, 7:29 AM
7/11It's fine. Nothing makes me actively recommend it though.53720876BOPIS pickup not readyTasha Cartwright IIMiss Amber Hintz Sr.Nov 30, 2025, 11:34 PM
9/11The selection, the service, the app — all top tier.83130946Influencer code not workingTasha Cartwright IIMiss Amber Hintz Sr.Oct 30, 2025, 7:04 PM
5/5Honestly the best customer service in beauty. Always feels personal.60100975Wholesale order questionTasha Cartwright IIVilma GusikowskiAug 18, 2025, 11:00 AM
4/5Got my refund eventually. Communication could have been a touch clearer.05200731App crashes at checkoutTasha Cartwright IIGarth DooleyAug 16, 2025, 4:20 AM
3/5Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.62459992Cancel order requestTasha Cartwright IIGarth DooleyAug 3, 2025, 10:25 AM
10/11Best in class. The app is genuinely beautiful and useful.09976937BOPIS order cancelled at storeTasha Cartwright IIMr. Lonie HudsonJul 5, 2025, 5:55 PM
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Properties

Customer
Name
Tasha Cartwright II
Email
gustavo_hills34@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
7,308
Last purchase
Mar 28, 2026
Skin tone
tan
Foundation shade
45N
Skin concerns
dullness, dark-circles
Allergies / restrictions
—
Favorite brands
Chanel, Tatcha, Le Labo, Charlotte Tilbury
YTD spend
2,123
App installed
Yes
App last opened
Apr 30, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
78
Total orders
3
Preferred category
—
Tickets
Tickets
35
Last seen
May 20, 2026
Responses
Avg rating
5.25