Esteban O'Connell
daren_donnelly@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 94754618Cancel subscription / Auto-replenish | Esteban O'Connell |  Katrina Johns | Mar 4, 2026, 10:33 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 14396487Cancel order request | Esteban O'Connell |  Chaz Renner | Feb 17, 2026, 9:11 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 48894032Pro discount enrollment | Esteban O'Connell |  Darryl Jacobi | Jan 30, 2026, 6:23 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 57128342Question about product ingredients | Esteban O'Connell | Chaz Renner | Nov 2, 2025, 4:09 PM |
| 1/5 | Honestly easier to just dispute the charge than work with their team. | 78448646Store experience feedback | Esteban O'Connell |  Oscar O'Hara | Oct 31, 2025, 8:34 AM |
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 61651448App login problem | Esteban O'Connell |  Kaela Friesen | Sep 10, 2025, 3:02 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 15534435Gift card balance question | Esteban O'Connell |  Dr. Mandy McLaughlin | Aug 17, 2025, 3:08 PM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 62521360Pro discount enrollment | Esteban O'Connell | Katrina Johns | Aug 11, 2025, 8:21 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 00471769Address change after shipping | Esteban O'Connell |  Eula McKenzie | Aug 8, 2025, 8:50 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 92595462Influencer code not working | Esteban O'Connell |  Mr. Lonie Hudson | Jul 29, 2025, 11:55 PM |
| 4/5 | Add a recommend-based-on-what-I-own feature. | 67402416Influencer code not working | Esteban O'Connell |  Mr. Cade Senger | Jul 6, 2025, 12:11 PM |
| 1/11 | Had a terrible refund experience. Would steer friends elsewhere. | 04665026BOPIS order cancelled at store | Esteban O'Connell | Mr. Lonie Hudson | Jun 29, 2025, 2:10 AM |