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CustomersPhyllis Emard II

Phyllis Emard II

alfred43@hotmail.com
Tickets40Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
9/11Big fan. Their customer service has saved me more than once.14999616Insider tier issuePhyllis Emard IIDarryl JacobiMay 2, 2026, 3:36 PM
10/11I tell everyone — Bloom is doing beauty retail right.15277472Missing items in shipmentPhyllis Emard IILeonard Waters-HowellApr 4, 2026, 10:47 AM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.88550087Question about product ingredientsPhyllis Emard IIAmely PacochaMar 17, 2026, 9:30 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.35197994Wholesale order questionPhyllis Emard IIMr. Eliza Gerhold IVFeb 8, 2026, 3:11 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.69488095Store experience feedbackPhyllis Emard IILily RaynorJan 21, 2026, 5:01 PM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.32705864Order arrived damagedPhyllis Emard IIDarryl JacobiDec 20, 2025, 9:45 AM
3/5Decent. The system seemed to be slowing them down more than the issue itself.76946850Wrong shade sentPhyllis Emard IIMr. Skyla TrantowOct 13, 2025, 10:18 PM
4/5Solved my return, just needed a couple of follow-ups to get there.23458492Order arrived damagedPhyllis Emard IIGarth DooleySep 13, 2025, 6:48 PM
2/5Required a receipt, then a screenshot, then a photo of the package. Exhausting.46900566Return after 30-day windowPhyllis Emard IISteve O'ConnerSep 9, 2025, 12:31 PM
1/11Won't recommend until the basics are fixed.21390546Discount code not workingPhyllis Emard IIOscar O'HaraAug 2, 2025, 10:55 AM
1/5Spent over an hour on chat and got nowhere.90924038Cancel order requestPhyllis Emard IIMr. Eliza Gerhold IVAug 1, 2025, 1:20 AM
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Properties

Customer
Name
Phyllis Emard II
Email
alfred43@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
9,917
Lifetime spend
570
Last purchase
Apr 18, 2026
Skin tone
—
Foundation shade
13W
Skin concerns
—
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Tatcha, Charlotte Tilbury, Living Proof, Kiehl's
YTD spend
2,736
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
haircare
Tickets
Tickets
40
Last seen
May 1, 2026
Responses
Avg rating
5.36