Arnulfo Ritchie
ayla56@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 99715801Restock alert for backorder | Arnulfo Ritchie |  Mr. Lonie Hudson | Apr 7, 2026, 10:32 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 13415423Address change after shipping | Arnulfo Ritchie |  Vilma Gusikowski | Apr 6, 2026, 10:52 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 53747831Missing items in shipment | Arnulfo Ritchie |  Steve O'Conner | Apr 2, 2026, 2:39 PM |
| 10/11 | The selection, the service, the app — all top tier. | 20933293Item authenticity concern | Arnulfo Ritchie | Steve O'Conner | Mar 14, 2026, 7:46 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 29555416Birthday gift not received | Arnulfo Ritchie | Vilma Gusikowski | Mar 4, 2026, 3:57 AM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 11997757BOPIS pickup not ready | Arnulfo Ritchie |  Darryl Jacobi | Jan 24, 2026, 2:31 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 91945578Birthday gift not received | Arnulfo Ritchie |  Lily Raynor | Dec 14, 2025, 8:44 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 23606507Shipping cost question | Arnulfo Ritchie |  Mr. Eliza Gerhold IV | Oct 21, 2025, 5:27 AM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 56626237Shipping cost question | Arnulfo Ritchie |  Katrina Johns | Oct 4, 2025, 3:46 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 01557527Lost package follow-up | Arnulfo Ritchie |  Leonard Waters-Howell | Sep 14, 2025, 12:45 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 24155867Gift card balance question | Arnulfo Ritchie | Mr. Lonie Hudson | Sep 7, 2025, 7:05 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 25167879Allergic reaction concern | Arnulfo Ritchie |  Dr. Mandy McLaughlin | Jul 29, 2025, 12:20 AM |