Doris Dickinson
blanca58@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 87161430Allergic reaction concern | Doris Dickinson |  Darryl Jacobi | May 19, 2026, 8:49 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 63024223Birthday gift not received | Doris Dickinson |  Kip Schroeder IV | May 2, 2026, 9:07 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 34666740Wholesale order question | Doris Dickinson |  Mr. Cade Senger | Apr 4, 2026, 1:47 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 16140796Cancel subscription / Auto-replenish | Doris Dickinson |  Jacklyn Dare | Mar 22, 2026, 10:04 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 90927088Order arrived damaged | Doris Dickinson |  Miss Amber Hintz Sr. | Feb 8, 2026, 11:49 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 53779917Store experience feedback | Doris Dickinson | Darryl Jacobi | Nov 9, 2025, 5:11 PM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 24241886Wrong shade sent | Doris Dickinson |  Amely Pacocha | Nov 3, 2025, 3:53 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 72118481Address change after shipping | Doris Dickinson |  Leonard Waters-Howell | Oct 17, 2025, 6:40 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 04427656Store experience feedback | Doris Dickinson |  Vilma Gusikowski | Oct 9, 2025, 11:41 PM |
| 3/5 | Average first experience. App is okay. | 88779534Lost package follow-up | Doris Dickinson |  Tommy Kuvalis | Sep 19, 2025, 9:31 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 19921108BOPIS pickup not ready | Doris Dickinson |  Steve O'Conner | Aug 3, 2025, 3:55 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 61641023Klarna / Afterpay split issue | Doris Dickinson | Vilma Gusikowski | Jul 11, 2025, 7:39 AM |