Doris Dickinson
blanca58@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87161430 | Allergic reaction concern | Solved | Normal | Doris Dickinson | — |  Darryl Jacobi | shade-matchsamples | 22h | ●Responded | 1/5 | — | — | May 17, 2026 | - | |
| 68755387 | Gift card balance question | Closed | High | Doris Dickinson | — |  Chaz Renner | gift-cardshade-matchsamples | 3h | ○Sent, no reply | — | — | — | May 3, 2026 | May 6, 2026 | |
| 46938925 | Missing samples in order | Closed | Normal | Doris Dickinson | — |  Garth Dooley | Chat | — | 2d 8h | ○Sent, no reply | — | — | — | May 1, 2026 | May 8, 2026 |
| 94681750 | Where is my order? | Closed | Normal | Doris Dickinson | — |  Faith Hilll | fragrance | 15h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 | |
| 63024223 | Birthday gift not received | Solved | High | Doris Dickinson | — |  Kip Schroeder IV | — | 3h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 34666740 | Wholesale order question | Solved | Normal | Doris Dickinson | — |  Mr. Cade Senger | Chat | refund | 6h | ●Responded | 10/11 | — | — | Apr 2, 2026 | - |
| 72486493 | Foundation match help | Closed | Normal | Doris Dickinson | — |  Amely Pacocha | bopissamples | 6h | ⊘Not fired | — | — | — | Mar 23, 2026 | Mar 27, 2026 | |
| 16140796 | Cancel subscription / Auto-replenish | Solved | Normal | Doris Dickinson | — |  Jacklyn Dare | fragranceshade-match | 2h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - | |
| 37072004 | Address change after shipping | Solved | High | Doris Dickinson | — |  Lily Raynor | samples | 10h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 86169015 | App crashes at checkout | Pending | High | Doris Dickinson | — | Garth Dooley | wholesale | - | —Skipped | — | — | — | Mar 16, 2026 | - | |
| 19733369 | Wrong shade sent | Solved | High | Doris Dickinson | — |  Kaela Friesen | fragrance | 2d | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 90927088 | Order arrived damaged | Solved | Normal | Doris Dickinson | — |  Miss Amber Hintz Sr. | influencerrefund | 12h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 93820856 | Item authenticity concern | Solved | Normal | Doris Dickinson | — |  Dr. Mandy McLaughlin | returns | 6h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | |
| 96224739 | Price match request | Closed | Normal | Doris Dickinson | — |  Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 1, 2026 |
| 04697832 | Cancel order request | Solved | High | Doris Dickinson | — |  Tommy Kuvalis | Chat | bopissamples | 1d 2h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 43710205 | Refund not received | Solved | Normal | Doris Dickinson | — |  Katrina Johns | samplesinfluencer | 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | |
| 85195936 | BOPIS pickup not ready | Solved | Normal | Doris Dickinson | — | Mr. Cade Senger | samplesfragrance | 6h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 44861883 | Question about product ingredients | Closed | Normal | Doris Dickinson | — |  Ignatius Cummerata | wholesaleappvip | 9d 7h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 22, 2025 | |
| 53305728 | BOPIS pickup not ready | Solved | High | Doris Dickinson | — | Vilma Gusikowski | fragrance | 21h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 09820249 | Shipping cost question | Solved | Normal | Doris Dickinson | — | Tommy Kuvalis | — | 3h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |
| 53779917 | Store experience feedback | Solved | Normal | Doris Dickinson | — | Darryl Jacobi | vipbopis | 21h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |
| 46173147 | Gift card balance question | Closed | Normal | Doris Dickinson | — | Lily Raynor | Phone | shade-matchsamplesgift-card | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 |
| 24241886 | Wrong shade sent | Closed | Normal | Doris Dickinson | — | Amely Pacocha | Chat | app | 4h | ●Responded | 3/5 | — | — | Nov 2, 2025 | Nov 5, 2025 |
| 90834739 | Loyalty points not posting | Solved | High | Doris Dickinson | — | Miss Amber Hintz Sr. | shade-matchrefundfragrance | 6h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 72118481 | Address change after shipping | Closed | High | Doris Dickinson | — |  Leonard Waters-Howell | Chat | damagedrefundfragrance | 19h | ●Responded | 10/11 | — | — | Oct 14, 2025 | Oct 21, 2025 |
| 04427656 | Store experience feedback | Solved | Low | Doris Dickinson | — | Vilma Gusikowski | Phone | refund | 2d 3h | ●Responded | 2/5 | — | — | Oct 7, 2025 | - |
| 88779534 | Lost package follow-up | Solved | High | Doris Dickinson | — | Tommy Kuvalis | — | 3d 2h | ●Responded | 3/5 | — | — | Sep 15, 2025 | - | |
| 03947861 | Missing samples in order | Solved | Normal | Doris Dickinson | — |  Eula McKenzie | damaged | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 19096893 | Price match request | Solved | Normal | Doris Dickinson | — | Garth Dooley | — | 10h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 58361885 | Lost package follow-up | Solved | Normal | Doris Dickinson | — | Dr. Mandy McLaughlin | Chat | influencer | 1d | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 97867867 | Question about product ingredients | Pending | High | Doris Dickinson | — |  Steve O'Conner | Phone | fragrancevipinfluencer | - | —Skipped | — | — | — | Aug 7, 2025 | - |
| 54987886 | Gift card balance question | Closed | Normal | Doris Dickinson | — | Darryl Jacobi | samplesshade-matchvip | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 19921108 | BOPIS pickup not ready | Solved | Low | Doris Dickinson | — | Steve O'Conner | shippingappsamples | 3h | ●Responded | 5/5 | — | — | Aug 2, 2025 | - | |
| 79529772 | Insider tier issue | Solved | Urgent | Doris Dickinson | — | Kaela Friesen | — | 6h | ⊘Not fired | — | — | — | Jul 21, 2025 | - | |
| 61641023 | Klarna / Afterpay split issue | Closed | Normal | Doris Dickinson | — | Vilma Gusikowski | wholesale | 19h | ●Responded | 5/5 | — | — | Jul 9, 2025 | Jul 14, 2025 | |
| 27214120 | BOPIS pickup not ready | Solved | High | Doris Dickinson | — | Darryl Jacobi | Chat | returnsvip | 15h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 24138293 | Item authenticity concern | Solved | Normal | Doris Dickinson | — | Darryl Jacobi | — | 2d 23h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 57077238 | Influencer code not working | Solved | Normal | Doris Dickinson | — | Mr. Cade Senger | wholesale | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 24649222 | Lost package follow-up | Closed | Normal | Doris Dickinson | — |  Mr. Eliza Gerhold IV | — | 2d | ⊘Not fired | — | — | — | May 29, 2025 | Jun 6, 2025 |