Rochelle Kunze
colleen59@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 60204144BOPIS pickup not ready | Rochelle Kunze |  Tommy Kuvalis | Mar 6, 2026, 8:54 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 97450941Pro discount enrollment | Rochelle Kunze |  Eula McKenzie | Feb 7, 2026, 1:00 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 60512837Restock alert for backorder | Rochelle Kunze |  Kip Schroeder IV | Jan 30, 2026, 1:34 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 04208505Wrong shade sent | Rochelle Kunze |  Mr. Lonie Hudson | Nov 27, 2025, 3:22 PM |
| 1/5 | Lost all my profile data after the first session. Started over twice. | 07150749Price match request | Rochelle Kunze |  Vilma Gusikowski | Jun 28, 2025, 3:21 AM |
| 4/5 | Reward longtime customers more meaningfully. | 98689673Missing samples in order | Rochelle Kunze |  Amely Pacocha | Jun 26, 2025, 1:01 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 93010931Restock alert for backorder | Rochelle Kunze |  Yazmin Jast | Jun 8, 2025, 7:41 PM |