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CustomersBlaze Greenfelder

Blaze Greenfelder

hans_botsford@yahoo.com
Tickets30Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Promised a callback that never came.67061669Price match requestBlaze GreenfelderFaith HilllApr 25, 2026, 8:29 AM
2/5Took five days to get a reply. Then they couldn't even help with the return.86757901Klarna / Afterpay split issueBlaze GreenfelderTommy KuvalisApr 19, 2026, 5:53 AM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.03862759BOPIS order cancelled at storeBlaze GreenfelderLeonard Waters-HowellMar 2, 2026, 8:39 AM
4/11The store experience used to be excellent. Now it's understaffed and rushed.20377156Discount code not workingBlaze GreenfelderDr. Mandy McLaughlinFeb 17, 2026, 10:06 PM
10/11Love everything about it. The Insider program is genuinely valuable.82304371Return after 30-day windowBlaze GreenfelderJacklyn DareJan 25, 2026, 2:37 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.63185673Question about product ingredientsBlaze GreenfelderVilma GusikowskiJan 23, 2026, 7:12 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.15942047Foundation match helpBlaze GreenfelderMr. Lonie HudsonDec 27, 2025, 9:46 AM
3/5Better in-store / online inventory sync.38054696Gift card balance questionBlaze GreenfelderMr. Lonie HudsonSep 6, 2025, 7:40 AM
4/5Helpful, but the hold music in the phone queue was rough.30724577Gift card balance questionBlaze GreenfelderYazmin JastAug 3, 2025, 5:54 PM
4/5Let me filter by skin type more aggressively.11656621Missing items in shipmentBlaze GreenfelderEula McKenzieJul 24, 2025, 1:09 PM
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Properties

Customer
Name
Blaze Greenfelder
Email
hans_botsford@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
5,848
Lifetime spend
—
Last purchase
Apr 17, 2026
Skin tone
—
Foundation shade
—
Skin concerns
dryness, dark-circles, dullness
Allergies / restrictions
—
Favorite brands
Fenty Beauty
YTD spend
2,641
App installed
No
App last opened
Apr 15, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
38
Total orders
61
Preferred category
wellness
Tickets
Tickets
30
Last seen
May 21, 2026
Responses
Avg rating
4.90