Omer Hirthe
darnell.boyle0@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 11080494Store experience feedback | Omer Hirthe |  Miss Amber Hintz Sr. | May 6, 2026, 5:52 AM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 66200780Missing items in shipment | Omer Hirthe |  Darryl Jacobi | Feb 7, 2026, 8:32 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 20069578Address change after shipping | Omer Hirthe |  Vilma Gusikowski | Jan 2, 2026, 2:15 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 25562154BOPIS pickup not ready | Omer Hirthe |  Jacklyn Dare | Oct 24, 2025, 1:11 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 76284022Insider tier issue | Omer Hirthe |  Oscar O'Hara | Sep 21, 2025, 7:33 PM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 72418777Shipping cost question | Omer Hirthe |  Mr. Lonie Hudson | Sep 5, 2025, 9:57 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 42731310Restock alert for backorder | Omer Hirthe |  Mr. Cade Senger | Jul 13, 2025, 10:08 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 07652445Gift card balance question | Omer Hirthe |  Ignatius Cummerata | Jun 28, 2025, 12:09 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 28718290BOPIS pickup not ready | Omer Hirthe |  Mr. Skyla Trantow | Jun 17, 2025, 8:56 AM |