Elijah Paucek
Pacific Beauty Distributors·millie_watsica4@pacbeautydist.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 08897306Insider tier issue | Apr 12, 2026, 4:01 AM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 89888919Return after 30-day window | Mar 29, 2026, 12:25 AM | ||
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 65634364Insider tier issue | Mar 9, 2026, 8:13 AM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 51904538Influencer code not working | Jan 29, 2026, 1:00 AM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 17236632Shipping cost question | Jan 12, 2026, 3:39 PM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 92367199Cancel order request | Dec 10, 2025, 4:44 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 96103841Missing samples in order | Nov 9, 2025, 7:32 PM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 41814941Where is my order? | Oct 27, 2025, 1:38 AM | ||
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 13400552Influencer code not working | Oct 11, 2025, 4:31 PM | ||
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 14578360App login problem | Sep 6, 2025, 1:51 AM | ||
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 49148281App login problem | Jul 9, 2025, 6:03 AM |