Elijah Paucek
Pacific Beauty Distributors·millie_watsica4@pacbeautydist.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61706281 | Where is my order? | Pending | Normal | Pacific Beauty Distributors | influencerrefundgift-card | - | —Skipped | — | — | — | May 20, 2026 | - | |||
| 99688260 | Birthday gift not received | Pending | Normal | Pacific Beauty Distributors | Chat | — | - | —Skipped | — | — | — | May 10, 2026 | - | ||
| 36669524 | Shipping cost question | Pending | Normal | Pacific Beauty Distributors | Chat | influencer | - | —Skipped | — | — | — | May 8, 2026 | - | ||
| 63590735 | Wholesale order question | Solved | Low | Pacific Beauty Distributors | gift-cardrefundvip | 22h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |||
| 08897306 | Insider tier issue | Solved | Normal | Pacific Beauty Distributors | damagedrefund | 2d 3h | ●Responded | 2/5 | — | — | Apr 8, 2026 | - | |||
| 01562130 | Loyalty points not posting | Solved | Low | Pacific Beauty Distributors | Chat | influencerloyalty | 6d 19h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | ||
| 41024372 | Shipping cost question | Solved | Normal | Pacific Beauty Distributors | loyaltyfragranceinfluencer | 20h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 89888919 | Return after 30-day window | Solved | Urgent | Pacific Beauty Distributors | samplesdamagedshade-match | 21h | ●Responded | 2/5 | — | — | Mar 27, 2026 | - | |||
| 77268269 | Allergic reaction concern | Pending | Normal | Pacific Beauty Distributors | Social | — | - | —Skipped | — | — | — | Mar 9, 2026 | - | ||
| 13537243 | Store experience feedback | Solved | Normal | Pacific Beauty Distributors | shade-matchreturns | 6h | ⊘Not fired | — | — | — | Mar 7, 2026 | - | |||
| 65634364 | Insider tier issue | Solved | Normal | Pacific Beauty Distributors | Chat | — | 9d 17h | ●Responded | 1/5 | — | — | Feb 26, 2026 | - | ||
| 90424460 | Where is my order? | Pending | High | Pacific Beauty Distributors | Chat | gift-cardreturns | - | —Skipped | — | — | — | Feb 8, 2026 | - | ||
| 96012065 | Missing samples in order | Solved | Normal | Pacific Beauty Distributors | Chat | bopisfragranceshipping | 2d 11h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | ||
| 51904538 | Influencer code not working | Solved | Low | Pacific Beauty Distributors | Chat | refundreturnsloyalty | 22h | ●Responded | 2/5 | — | — | Jan 26, 2026 | - | ||
| 68140300 | Restock alert for backorder | Solved | Normal | Pacific Beauty Distributors | Chat | shipping | 11h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 65895247 | BOPIS order cancelled at store | Solved | High | Pacific Beauty Distributors | Chat | refundsamplesgift-card | 1d | ⊘Not fired | — | — | — | Jan 15, 2026 | - | ||
| 88650298 | Gift card balance question | Closed | Normal | Pacific Beauty Distributors | refundinfluencer | 4h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |||
| 17236632 | Shipping cost question | Solved | High | Pacific Beauty Distributors | Chat | — | 1d | ●Responded | 2/5 | — | — | Jan 10, 2026 | - | ||
| 28275860 | Foundation match help | Solved | Urgent | Pacific Beauty Distributors | refund | 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 67785504 | Restock alert for backorder | Solved | Low | Pacific Beauty Distributors | Chat | fragrance | 16h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | ||
| 11253635 | Missing items in shipment | Closed | Normal | Pacific Beauty Distributors | influencershippinggift-card | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 | |||
| 99559878 | Cancel subscription / Auto-replenish | Pending | Urgent | Pacific Beauty Distributors | damagedloyalty | - | —Skipped | — | — | — | Dec 24, 2025 | - | |||
| 89684159 | Klarna / Afterpay split issue | Closed | Normal | Pacific Beauty Distributors | vipshade-match | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |||
| 92798154 | Foundation match help | Closed | Normal | Pacific Beauty Distributors | Chat | damagedgift-card | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 16, 2025 | ||
| 92367199 | Cancel order request | Closed | High | Pacific Beauty Distributors | damagedloyalty | 1d | ●Responded | 2/5 | — | — | Dec 8, 2025 | Dec 10, 2025 | |||
| 06622032 | Missing samples in order | Solved | Normal | Pacific Beauty Distributors | returns | 2h | ⊘Not fired | — | — | — | Nov 10, 2025 | - | |||
| 96103841 | Missing samples in order | Closed | Low | Pacific Beauty Distributors | Chat | fragrance | 1d 8h | ●Responded | 2/5 | — | — | Nov 6, 2025 | Nov 12, 2025 | ||
| 41814941 | Where is my order? | Closed | Normal | Pacific Beauty Distributors | — | 8h | ●Responded | 2/5 | — | — | Oct 26, 2025 | Oct 31, 2025 | |||
| 82285521 | Wrong shade sent | Closed | Normal | Pacific Beauty Distributors | gift-carddamagedinfluencer | 6d 5h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 19, 2025 | |||
| 13400552 | Influencer code not working | Closed | Low | Pacific Beauty Distributors | Chat | vipwholesale | 4h | ●Responded | 2/5 | — | — | Oct 9, 2025 | Oct 10, 2025 | ||
| 82530842 | Missing items in shipment | Solved | High | Pacific Beauty Distributors | — | 7h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 96568585 | Shipping cost question | Closed | Low | Pacific Beauty Distributors | Chat | returnssamples | 11h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 5, 2025 | ||
| 54087276 | Item authenticity concern | Solved | Normal | Pacific Beauty Distributors | samples | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |||
| 14578360 | App login problem | Solved | Low | Pacific Beauty Distributors | vipapp | 6h | ●Responded | 2/5 | — | — | Sep 5, 2025 | - | |||
| 28143739 | Store experience feedback | Pending | Low | Pacific Beauty Distributors | vipshippingbopis | - | —Skipped | — | — | — | Sep 3, 2025 | - | |||
| 49542300 | Cancel subscription / Auto-replenish | Solved | High | Pacific Beauty Distributors | Social | fragrancewholesale | 1h | ⊘Not fired | — | — | — | Aug 25, 2025 | - | ||
| 97615957 | Wholesale order question | Solved | Normal | Pacific Beauty Distributors | loyaltyreturns | 4h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 84349430 | Where is my order? | Solved | Normal | Pacific Beauty Distributors | — | 3h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |||
| 03823703 | BOPIS pickup not ready | Closed | Low | Pacific Beauty Distributors | Chat | shipping | 6d 14h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Aug 7, 2025 | ||
| 60053145 | Restock alert for backorder | Solved | Normal | Pacific Beauty Distributors | — | 2d | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |||
| 55453960 | App crashes at checkout | Solved | Normal | Pacific Beauty Distributors | shade-matchfragrance | 17h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |||
| 16061283 | Cancel order request | Solved | High | Pacific Beauty Distributors | shippinginfluencer | 21h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |||
| 36207087 | Address change after shipping | Pending | Normal | Pacific Beauty Distributors | Chat | refundshippingwholesale | - | —Skipped | — | — | — | Jul 3, 2025 | - | ||
| 49148281 | App login problem | Solved | High | Pacific Beauty Distributors | refundshipping | 7d 5h | ●Responded | 2/5 | — | — | Jul 1, 2025 | - | |||
| 48333651 | Loyalty points not posting | Solved | Normal | Pacific Beauty Distributors | Chat | vipinfluencer | 12h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | ||
| 43795059 | Cancel subscription / Auto-replenish | Solved | Low | Pacific Beauty Distributors | damaged | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 35324861 | Item authenticity concern | Closed | High | Pacific Beauty Distributors | Chat | refunddamaged | 8d | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 16, 2025 |