Jude Heidenreich
brain30@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 87668711Discount code not working | Jude Heidenreich |  Lily Raynor | May 16, 2026, 2:48 PM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 10824927Wrong shade sent | Jude Heidenreich |  Vilma Gusikowski | Mar 14, 2026, 1:46 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 15759688Store experience feedback | Jude Heidenreich |  Dr. Mandy McLaughlin | Mar 12, 2026, 3:26 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 00433972Gift card balance question | Jude Heidenreich |  Amely Pacocha | Mar 6, 2026, 9:39 PM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 37740108Where is my order? | Jude Heidenreich |  Jacklyn Dare | Mar 5, 2026, 3:50 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 47419284Item authenticity concern | Jude Heidenreich |  Mr. Eliza Gerhold IV | Feb 7, 2026, 6:08 AM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 20297571Foundation match help | Jude Heidenreich |  Kip Schroeder IV | Jan 17, 2026, 12:12 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 88198802Influencer code not working | Jude Heidenreich |  Julie Hodkiewicz | Dec 11, 2025, 4:25 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 29135549Address change after shipping | Jude Heidenreich |  Chaz Renner | Dec 2, 2025, 9:59 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 01755906Loyalty points not posting | Jude Heidenreich |  Darryl Jacobi | Dec 2, 2025, 5:07 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 62143754Birthday gift not received | Jude Heidenreich | Jacklyn Dare | Jul 19, 2025, 4:24 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 94761504Allergic reaction concern | Jude Heidenreich |  Miss Amber Hintz Sr. | Jun 20, 2025, 7:21 AM |