Jude Heidenreich
brain30@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67195205 | Insider tier issue | Solved | Normal | Jude Heidenreich | — |  Yazmin Jast | — | 7h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 87668711 | Discount code not working | Solved | Low | Jude Heidenreich | — |  Lily Raynor | — | 13h | ●Responded | 2/5 | — | — | May 14, 2026 | - | |
| 60798623 | Price match request | Solved | Normal | Jude Heidenreich | — |  Jacklyn Dare | Chat | samples | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 15228503 | Insider tier issue | Solved | Normal | Jude Heidenreich | — |  Eula McKenzie | vipgift-cardshade-match | 8d 19h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 53320856 | BOPIS pickup not ready | Closed | Normal | Jude Heidenreich | — | Eula McKenzie | damaged | 4d 15h | ○Sent, no reply | — | — | — | May 5, 2026 | May 15, 2026 | |
| 15795217 | Refund not received | Solved | Urgent | Jude Heidenreich | — | Eula McKenzie | Social | shade-matchfragrancegift-card | 2d 11h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 94553169 | Birthday gift not received | Solved | Normal | Jude Heidenreich | — |  Julie Hodkiewicz | Social | samplesvip | 1h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 10824927 | Wrong shade sent | Closed | Normal | Jude Heidenreich | — |  Vilma Gusikowski | — | 3h | ●Responded | 1/5 | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 15759688 | Store experience feedback | Solved | Normal | Jude Heidenreich | — |  Dr. Mandy McLaughlin | shade-match | 22h | ●Responded | 4/5 | — | — | Mar 9, 2026 | - | |
| 00433972 | Gift card balance question | Solved | Normal | Jude Heidenreich | — |  Amely Pacocha | Chat | bopissamples | 4h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - |
| 37740108 | Where is my order? | Closed | Normal | Jude Heidenreich | — | Jacklyn Dare | Phone | gift-cardloyalty | 9h | ●Responded | 3/5 | — | — | Mar 4, 2026 | Mar 7, 2026 |
| 01035872 | Discount code not working | Open | Normal | Jude Heidenreich | — |  Leonard Waters-Howell | bopisfragrance | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 47419284 | Item authenticity concern | Closed | High | Jude Heidenreich | — |  Mr. Eliza Gerhold IV | Chat | loyaltyshipping | 14h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 13, 2026 |
| 14094066 | Address change after shipping | Closed | Urgent | Jude Heidenreich | — | Julie Hodkiewicz | Chat | appshipping | 18h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 5, 2026 |
| 10518712 | Where is my order? | Solved | Normal | Jude Heidenreich | — |  Darryl Jacobi | Chat | refundwholesale | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 56194378 | Birthday gift not received | Closed | Normal | Jude Heidenreich | — | Lily Raynor | Chat | — | 1d | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 |
| 26418746 | Restock alert for backorder | Solved | High | Jude Heidenreich | — |  Ignatius Cummerata | loyaltygift-cardreturns | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 15200611 | Price match request | Solved | Normal | Jude Heidenreich | — | Jacklyn Dare | sampleswholesale | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 20297571 | Foundation match help | Solved | High | Jude Heidenreich | — |  Kip Schroeder IV | Chat | — | 7d 3h | ●Responded | 1/11 | — | — | Jan 9, 2026 | - |
| 24621394 | Foundation match help | Solved | Normal | Jude Heidenreich | — | Vilma Gusikowski | loyalty | 12h | ⊘Not fired | — | — | — | Dec 24, 2025 | - | |
| 67619903 | Where is my order? | Solved | Low | Jude Heidenreich | — |  Miss Amber Hintz Sr. | Chat | — | 11h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 88198802 | Influencer code not working | Solved | Low | Jude Heidenreich | — | Julie Hodkiewicz | — | 6h | ●Responded | 4/5 | — | — | Dec 9, 2025 | - | |
| 91452084 | Price match request | Solved | Normal | Jude Heidenreich | — |  Tommy Kuvalis | Phone | refundinfluencer | 15h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 87986018 | Foundation match help | Solved | Normal | Jude Heidenreich | — | Vilma Gusikowski | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 01755906 | Loyalty points not posting | Solved | Normal | Jude Heidenreich | — | Darryl Jacobi | vipdamaged | 4h | ●Responded | 2/5 | — | — | Dec 1, 2025 | - | |
| 29135549 | Address change after shipping | Closed | Normal | Jude Heidenreich | — |  Chaz Renner | Chat | — | 2h | ●Responded | 5/5 | — | — | Dec 1, 2025 | Dec 2, 2025 |
| 63933026 | Question about product ingredients | Solved | Normal | Jude Heidenreich | — |  Mr. Lonie Hudson | bopisinfluencer | 6h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 84264161 | Foundation match help | Closed | High | Jude Heidenreich | — |  Mr. Cade Senger | Chat | — | 4h | ⊘Not fired | — | — | — | Oct 9, 2025 | Oct 12, 2025 |
| 45289526 | Discount code not working | Solved | Normal | Jude Heidenreich | — | Mr. Cade Senger | loyaltygift-cardapp | 15h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 85079791 | Missing samples in order | Solved | Normal | Jude Heidenreich | — | Darryl Jacobi | Chat | bopis | 5h | ⊘Not fired | — | — | — | Sep 24, 2025 | - |
| 20687226 | Question about product ingredients | Closed | Low | Jude Heidenreich | — | Eula McKenzie | viprefund | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 24, 2025 | |
| 69107634 | Insider tier issue | Pending | Low | Jude Heidenreich | — | Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Aug 26, 2025 | - |
| 00220912 | App login problem | Solved | Normal | Jude Heidenreich | — | Mr. Cade Senger | samplesloyalty | 1d 6h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 33919725 | App login problem | Open | Low | Jude Heidenreich | — | Chaz Renner | — | - | —Skipped | — | — | — | Aug 1, 2025 | - | |
| 62143754 | Birthday gift not received | Solved | Normal | Jude Heidenreich | — | Jacklyn Dare | — | 15h | ●Responded | 4/5 | — | — | Jul 17, 2025 | - | |
| 44600086 | Discount code not working | Solved | Low | Jude Heidenreich | — | Mr. Cade Senger | gift-cardreturns | 21h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 94761504 | Allergic reaction concern | Solved | Normal | Jude Heidenreich | — | Miss Amber Hintz Sr. | influencer | 4h | ●Responded | 4/5 | — | — | Jun 19, 2025 | - | |
| 12454012 | Allergic reaction concern | Open | High | Jude Heidenreich | — | Kip Schroeder IV | loyalty | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 45735026 | Store experience feedback | Closed | High | Jude Heidenreich | — | Amely Pacocha | Chat | — | 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 10, 2025 |
| 23866759 | Birthday gift not received | Solved | Low | Jude Heidenreich | — | Mr. Cade Senger | damagedfragrancewholesale | 1h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 95746192 | Wrong shade sent | Solved | Normal | Jude Heidenreich | — |  Faith Hilll | influencerreturnsfragrance | 12h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |