Faith Ziemann
donna.bechtelar@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 84186415Price match request | Faith Ziemann |  Kaela Friesen | May 21, 2026, 10:53 AM |
| 5/5 | Improve the in-store digital experience. | 33670220Missing items in shipment | Faith Ziemann |  Tommy Kuvalis | Apr 24, 2026, 2:48 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 54060087Foundation match help | Faith Ziemann |  Oscar O'Hara | Apr 3, 2026, 5:45 AM |
| 4/5 | Reward longtime customers more meaningfully. | 10931016Gift card balance question | Faith Ziemann | Tommy Kuvalis | Mar 27, 2026, 9:27 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 80126805Refund not received | Faith Ziemann |  Ignatius Cummerata | Dec 10, 2025, 4:27 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 32010080Allergic reaction concern | Faith Ziemann | Ignatius Cummerata | Nov 2, 2025, 8:22 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 07579431Order arrived damaged | Faith Ziemann | Kaela Friesen | Jul 23, 2025, 6:13 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 12939244Lost package follow-up | Faith Ziemann |  Jacklyn Dare | Jul 12, 2025, 8:33 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 03645783BOPIS order cancelled at store | Faith Ziemann |  Garth Dooley | Jun 8, 2025, 12:54 PM |