Faith Ziemann
donna.bechtelar@yahoo.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84186415 | Price match request | Closed | Low | Faith Ziemann | — |  Kaela Friesen | fragrancegift-card | 6h | ●Responded | 5/5 | — | — | May 20, 2026 | May 26, 2026 | |
| 33670220 | Missing items in shipment | Solved | High | Faith Ziemann | — |  Tommy Kuvalis | Phone | wholesale | 9h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - |
| 52780139 | Shipping cost question | Closed | High | Faith Ziemann | — |  Dr. Mandy McLaughlin | Chat | gift-cardloyalty | 10h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 11, 2026 |
| 88303468 | Insider tier issue | Solved | Low | Faith Ziemann | — |  Garth Dooley | — | 16h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 54060087 | Foundation match help | Closed | Normal | Faith Ziemann | — |  Oscar O'Hara | Chat | app | 6h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 |
| 53308636 | Birthday gift not received | Closed | Normal | Faith Ziemann | — |  Amely Pacocha | returns | 1d 18h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 4, 2026 | |
| 10931016 | Gift card balance question | Solved | Normal | Faith Ziemann | — | Tommy Kuvalis | bopis | 12h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - | |
| 11013700 | Wholesale order question | Solved | Normal | Faith Ziemann | — |  Mr. Lonie Hudson | — | 1d 15h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 67666126 | Refund not received | Pending | Normal | Faith Ziemann | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 12120730 | Influencer code not working | Closed | Normal | Faith Ziemann | — |  Eula McKenzie | bopisinfluencer | 13h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 17, 2026 | |
| 33361543 | Cancel order request | Closed | Normal | Faith Ziemann | — | Kaela Friesen | damaged | 20h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 11, 2026 | |
| 99344420 | App crashes at checkout | Closed | Low | Faith Ziemann | — | Amely Pacocha | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 6, 2026 |
| 58238806 | Lost package follow-up | Solved | Normal | Faith Ziemann | — |  Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 71481824 | Discount code not working | Solved | Normal | Faith Ziemann | — | Eula McKenzie | Social | shippingwholesale | 14h | ⊘Not fired | — | — | — | Jan 20, 2026 | - |
| 67839524 | Loyalty points not posting | Solved | Normal | Faith Ziemann | — |  Faith Hilll | Social | loyaltyshade-matchreturns | 2h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 10085198 | Missing samples in order | Solved | Normal | Faith Ziemann | — | Faith Hilll | Chat | damagedapp | 4h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 97474266 | Order arrived damaged | Solved | Normal | Faith Ziemann | — |  Mr. Cade Senger | Chat | vipdamagedfragrance | 23h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 80126805 | Refund not received | Closed | Normal | Faith Ziemann | — |  Ignatius Cummerata | — | 2d | ●Responded | 4/5 | — | — | Dec 7, 2025 | Dec 10, 2025 | |
| 36757665 | Shipping cost question | Open | Low | Faith Ziemann | — |  Julie Hodkiewicz | Chat | wholesaleapp | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 32010080 | Allergic reaction concern | Solved | Normal | Faith Ziemann | — | Ignatius Cummerata | Phone | — | 20h | ●Responded | 10/11 | — | — | Oct 31, 2025 | - |
| 38383253 | Birthday gift not received | Solved | Normal | Faith Ziemann | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 26880475 | Price match request | Closed | Normal | Faith Ziemann | — |  Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |
| 51992007 | Shipping cost question | Closed | High | Faith Ziemann | — |  Mr. Eliza Gerhold IV | wholesale | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 18415127 | Shipping cost question | Pending | Normal | Faith Ziemann | — |  Steve O'Conner | influencershippingfragrance | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 36517132 | Missing samples in order | Solved | Urgent | Faith Ziemann | — | Dr. Mandy McLaughlin | gift-card | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 61845083 | Influencer code not working | Solved | Normal | Faith Ziemann | — | Mr. Eliza Gerhold IV | Chat | — | 15h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 07579431 | Order arrived damaged | Solved | Urgent | Faith Ziemann | — | Kaela Friesen | Chat | bopis | 15h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - |
| 12939244 | Lost package follow-up | Solved | Normal | Faith Ziemann | — |  Jacklyn Dare | refundvip | 1h | ●Responded | 5/5 | — | — | Jul 12, 2025 | - | |
| 67691737 | Allergic reaction concern | Pending | Normal | Faith Ziemann | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 69753616 | Price match request | Solved | Normal | Faith Ziemann | — | Jacklyn Dare | appsamples | 6h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 03645783 | BOPIS order cancelled at store | Solved | Low | Faith Ziemann | — | Garth Dooley | Chat | refundapployalty | 1d | ●Responded | 4/5 | — | — | Jun 6, 2025 | - |
| 05097020 | Wrong shade sent | Closed | Normal | Faith Ziemann | — | Julie Hodkiewicz | conversation-mockupreturnsviprefund | 6h | ○Sent, no reply | — | 75 | Jun 2, 2025 | Jun 5, 2025 | ||
| 04067959 | Refund not received | Solved | Normal | Faith Ziemann | — |  Lily Raynor | Social | — | 1h | ⊘Not fired | — | — | — | May 26, 2025 | - |