Lori Ruecker
alfredo.klocko85@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 06694190Wholesale order question | Lori Ruecker |  Yazmin Jast | May 18, 2026, 9:18 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 76266736Cancel subscription / Auto-replenish | Lori Ruecker |  Jacklyn Dare | Apr 8, 2026, 1:23 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 09677017Shipping cost question | Lori Ruecker |  Mr. Lonie Hudson | Feb 21, 2026, 10:04 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 15620553BOPIS pickup not ready | Lori Ruecker |  Darryl Jacobi | Jan 25, 2026, 8:48 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 28972837Birthday gift not received | Lori Ruecker |  Steve O'Conner | Jan 20, 2026, 2:39 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 44951591App crashes at checkout | Lori Ruecker |  Lily Raynor | Dec 9, 2025, 7:33 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 08967621BOPIS order cancelled at store | Lori Ruecker |  Mr. Skyla Trantow | Dec 3, 2025, 5:54 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 67597815Insider tier issue | Lori Ruecker |  Tommy Kuvalis | Oct 24, 2025, 3:45 PM |
| 7/11 | Decent enough. The app has bugs sometimes. | 69398186Where is my order? | Lori Ruecker | Lily Raynor | Oct 22, 2025, 3:04 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 29803428Address change after shipping | Lori Ruecker |  Vilma Gusikowski | Sep 13, 2025, 4:26 PM |