Freddie Huel-Leffler
rudy_wisozk45@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 91320658Cancel subscription / Auto-replenish | May 12, 2026, 12:31 AM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 29372220Return after 30-day window | Apr 12, 2026, 8:43 PM | ||
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 62760782Address change after shipping | Feb 21, 2026, 11:11 AM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 81364050Refund not received | Nov 7, 2025, 10:54 PM | ||
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 37095264Missing items in shipment | Oct 31, 2025, 4:51 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 46160267Return after 30-day window | Oct 27, 2025, 2:53 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 97692596Loyalty points not posting | Oct 24, 2025, 8:25 AM | ||
| 4/5 | Better packaging — less plastic. | 02539420Lost package follow-up | Aug 23, 2025, 12:04 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 82912335Klarna / Afterpay split issue | Jul 16, 2025, 2:02 AM |