Chanelle Kuhlman
macy.huels81@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 64711615Wholesale order question | Apr 28, 2026, 4:01 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 48188466Missing samples in order | Mar 26, 2026, 6:25 AM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 64373000Foundation match help | Mar 8, 2026, 9:22 AM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 71158289Store experience feedback | Feb 22, 2026, 1:07 PM | ||
| 2/5 | Took three tries to get signed up. Confusing flow. | 86908091Influencer code not working | Feb 21, 2026, 2:06 AM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 22583825Order arrived damaged | Feb 15, 2026, 3:37 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 51523067Missing items in shipment | Jan 12, 2026, 8:26 AM | ||
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 29210474Wholesale order question | Dec 5, 2025, 12:24 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 18889201Discount code not working | Oct 30, 2025, 3:35 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 40295925Price match request | Sep 26, 2025, 12:29 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 75195643Allergic reaction concern | Sep 20, 2025, 3:17 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 36930772Shipping cost question | Jul 5, 2025, 8:59 PM | ||
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 69997962Restock alert for backorder | Jun 27, 2025, 7:54 AM |