Chanelle Kuhlman
macy.huels81@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89801645 | Influencer code not working | Solved | Normal | Chanelle Kuhlman | — |  Faith Hilll | — | 6h | ⊘Not fired | — | — | — | May 19, 2026 | - | |
| 78094844 | App crashes at checkout | Solved | Urgent | Chanelle Kuhlman | — |  Steve O'Conner | loyalty | 19h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 64711615 | Wholesale order question | Solved | Normal | Chanelle Kuhlman | — |  Garth Dooley | Phone | vipappshade-match | 3d 16h | ●Responded | 2/5 | — | — | Apr 23, 2026 | - |
| 54458783 | BOPIS order cancelled at store | Solved | Normal | Chanelle Kuhlman | — |  Dr. Mandy McLaughlin | Chat | loyaltyvip | 5h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 48188466 | Missing samples in order | Closed | High | Chanelle Kuhlman | — |  Mr. Lonie Hudson | — | 2h | ●Responded | 5/5 | — | — | Mar 24, 2026 | Mar 26, 2026 | |
| 15402491 | Discount code not working | Solved | Low | Chanelle Kuhlman | — |  Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 93497479 | Wholesale order question | Solved | Normal | Chanelle Kuhlman | — | Faith Hilll | Chat | shade-matchfragranceinfluencer | 2d 21h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 64373000 | Foundation match help | Closed | Normal | Chanelle Kuhlman | — |  Oscar O'Hara | — | 8h | ●Responded | 9/11 | — | — | Mar 6, 2026 | Mar 10, 2026 | |
| 85989941 | Allergic reaction concern | Closed | Normal | Chanelle Kuhlman | — |  Yazmin Jast | wholesale | 2h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Feb 26, 2026 | |
| 71158289 | Store experience feedback | Solved | Low | Chanelle Kuhlman | — |  Leonard Waters-Howell | bopisshade-matchwholesale | 6h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |
| 86908091 | Influencer code not working | Solved | Low | Chanelle Kuhlman | — |  Amely Pacocha | influencer | 10h | ●Responded | 2/5 | — | — | Feb 20, 2026 | - | |
| 20332773 | BOPIS order cancelled at store | Solved | Normal | Chanelle Kuhlman | — | Mr. Lonie Hudson | gift-cardwholesale | 12h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 22583825 | Order arrived damaged | Closed | Low | Chanelle Kuhlman | — |  Chaz Renner | Chat | wholesaledamagedloyalty | 15h | ●Responded | 3/5 | — | — | Feb 12, 2026 | Feb 19, 2026 |
| 85907004 | Order arrived damaged | Open | Urgent | Chanelle Kuhlman | — | Amely Pacocha | loyalty | - | —Skipped | — | — | — | Feb 5, 2026 | - | |
| 22923866 | Klarna / Afterpay split issue | Open | Normal | Chanelle Kuhlman | — |  Julie Hodkiewicz | Phone | — | - | —Skipped | — | — | — | Feb 3, 2026 | - |
| 40209956 | Refund not received | Solved | Normal | Chanelle Kuhlman | — | Yazmin Jast | fragrancevipreturns | 5h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | |
| 51523067 | Missing items in shipment | Solved | Normal | Chanelle Kuhlman | — |  Vilma Gusikowski | influencershade-match | 16h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - | |
| 47172212 | Cancel order request | Solved | Normal | Chanelle Kuhlman | — |  Ignatius Cummerata | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 55344380 | BOPIS pickup not ready | Solved | Normal | Chanelle Kuhlman | — | Faith Hilll | samplesgift-cardshipping | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 29210474 | Wholesale order question | Solved | Normal | Chanelle Kuhlman | — | Steve O'Conner | Chat | — | 1d 18h | ●Responded | 4/5 | — | — | Dec 3, 2025 | - |
| 49278306 | BOPIS order cancelled at store | Solved | Normal | Chanelle Kuhlman | — | Amely Pacocha | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 27225716 | App login problem | Closed | Normal | Chanelle Kuhlman | — |  Mr. Eliza Gerhold IV | — | 1d | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 23, 2025 | |
| 09352033 | Missing samples in order | Pending | Normal | Chanelle Kuhlman | — | Eula McKenzie | vipshade-matchsamples | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 18889201 | Discount code not working | Closed | Normal | Chanelle Kuhlman | — |  Mr. Skyla Trantow | shippingvip | 1h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 4, 2025 | |
| 06726509 | Missing samples in order | Solved | Low | Chanelle Kuhlman | — | Mr. Skyla Trantow | gift-cardwholesalebopis | 5h | ⊘Not fired | — | — | — | Oct 6, 2025 | - | |
| 40295925 | Price match request | Solved | Low | Chanelle Kuhlman | — | Faith Hilll | Chat | samples | 17h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - |
| 75195643 | Allergic reaction concern | Solved | Low | Chanelle Kuhlman | — | Vilma Gusikowski | — | 4h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 38310557 | Cancel order request | Solved | Low | Chanelle Kuhlman | — |  Jacklyn Dare | returnsfragranceinfluencer | 7d 20h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 58931123 | Where is my order? | Pending | Normal | Chanelle Kuhlman | — | Chaz Renner | shade-matchreturnswholesale | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 12161018 | Question about product ingredients | Solved | Low | Chanelle Kuhlman | — | Steve O'Conner | — | 21h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 67629533 | Refund not received | Closed | Low | Chanelle Kuhlman | — |  Kaela Friesen | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 |
| 84510368 | Foundation match help | Closed | Low | Chanelle Kuhlman | — | Steve O'Conner | Chat | — | 1h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 14, 2025 |
| 18879887 | Lost package follow-up | Solved | Normal | Chanelle Kuhlman | — |  Tommy Kuvalis | Phone | shippingshade-matchapp | 1h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - |
| 80433518 | Influencer code not working | Solved | Low | Chanelle Kuhlman | — | Oscar O'Hara | Chat | gift-cardfragranceshade-match | 21h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 79926370 | Klarna / Afterpay split issue | Pending | Normal | Chanelle Kuhlman | — | Dr. Mandy McLaughlin | Chat | shade-match | - | —Skipped | — | — | — | Jul 14, 2025 | - |
| 64719960 | Lost package follow-up | Solved | Low | Chanelle Kuhlman | — | Mr. Eliza Gerhold IV | refund | 2h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |
| 36930772 | Shipping cost question | Solved | Low | Chanelle Kuhlman | — | Amely Pacocha | Chat | — | 22h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - |
| 69997962 | Restock alert for backorder | Solved | Low | Chanelle Kuhlman | — | Yazmin Jast | — | 2h | ●Responded | 1/11 | — | — | Jun 25, 2025 | - | |
| 35376590 | BOPIS pickup not ready | Closed | Low | Chanelle Kuhlman | — | Eula McKenzie | Phone | bopisapp | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 57005836 | BOPIS pickup not ready | Solved | Low | Chanelle Kuhlman | — | Kaela Friesen | bopisrefundinfluencer | 6h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 44949368 | Influencer code not working | Solved | Normal | Chanelle Kuhlman | — | Oscar O'Hara | appgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 77675428 | App crashes at checkout | Solved | Normal | Chanelle Kuhlman | — | Jacklyn Dare | gift-cardinfluencer | 18h | ○Sent, no reply | — | — | — | May 30, 2025 | - |