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CustomersChanelle Kuhlman

Chanelle Kuhlman

macy.huels81@gmail.com
Tickets42Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Refund came through but was 30 dollars short and no one can explain why.64711615Wholesale order questionChanelle KuhlmanGarth DooleyApr 28, 2026, 4:01 AM
5/5Got my missing samples shipped out the same day. Thank you!48188466Missing samples in orderChanelle KuhlmanMr. Lonie HudsonMar 26, 2026, 6:25 AM
9/11The brand range alone makes it worth it. Service makes it lifelong.64373000Foundation match helpChanelle KuhlmanOscar O'HaraMar 8, 2026, 9:22 AM
4/5Pleasant experience. App is great, website still a bit clunky on mobile.71158289Store experience feedbackChanelle KuhlmanLeonard Waters-HowellFeb 22, 2026, 1:07 PM
2/5Took three tries to get signed up. Confusing flow.86908091Influencer code not workingChanelle KuhlmanAmely PacochaFeb 21, 2026, 2:06 AM
3/5Got my points back but the agent forgot to ship the replacement.22583825Order arrived damagedChanelle KuhlmanChaz RennerFeb 15, 2026, 3:37 AM
5/5Got my points credited back for an order I had to cancel. Super easy.51523067Missing items in shipmentChanelle KuhlmanVilma GusikowskiJan 12, 2026, 8:26 AM
4/5Smooth chat. Just had to scroll to find the right help article first.29210474Wholesale order questionChanelle KuhlmanSteve O'ConnerDec 5, 2025, 12:24 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.18889201Discount code not workingChanelle KuhlmanMr. Skyla TrantowOct 30, 2025, 3:35 PM
5/5Lightning fast response, fixed my Insider points balance in one message.40295925Price match requestChanelle KuhlmanFaith HilllSep 26, 2025, 12:29 PM
5/5Quick, kind, and they actually solved my problem on the first message.75195643Allergic reaction concernChanelle KuhlmanVilma GusikowskiSep 20, 2025, 3:17 PM
4/5Got there in the end. The chat went in circles for a bit.36930772Shipping cost questionChanelle KuhlmanAmely PacochaJul 5, 2025, 8:59 PM
1/11The app is slow and buggy now. Lost trust in the brand.69997962Restock alert for backorderChanelle KuhlmanYazmin JastJun 27, 2025, 7:54 AM
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Properties

Customer
Name
Chanelle Kuhlman
Email
macy.huels81@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
13,597
Lifetime spend
2,805
Last purchase
Mar 9, 2026
Skin tone
deep
Foundation shade
42N
Skin concerns
dryness
Allergies / restrictions
paraben-free
Favorite brands
Tatcha, Diptyque, Sol de Janeiro
YTD spend
2,083
App installed
Yes
App last opened
May 22, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
95
Total orders
2
Preferred category
—
Tickets
Tickets
42
Last seen
May 19, 2026
Responses
Avg rating
4.08