Claud Schaefer
valerie.botsford38@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 58295532Order arrived damaged | Claud Schaefer |  Mr. Skyla Trantow | May 24, 2026, 12:02 PM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 12813818Lost package follow-up | Claud Schaefer |  Tommy Kuvalis | Apr 30, 2026, 8:55 AM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 85310752Missing items in shipment | Claud Schaefer |  Kaela Friesen | Mar 7, 2026, 10:50 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 11823752Missing items in shipment | Claud Schaefer | Tommy Kuvalis | Mar 1, 2026, 11:31 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 07800331Gift card balance question | Claud Schaefer |  Leonard Waters-Howell | Feb 19, 2026, 8:32 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 62882626Foundation match help | Claud Schaefer |  Mr. Lonie Hudson | Dec 7, 2025, 3:33 PM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 39603630Influencer code not working | Claud Schaefer |  Kip Schroeder IV | Dec 2, 2025, 3:06 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 31509989Shipping cost question | Claud Schaefer |  Chaz Renner | Nov 4, 2025, 9:23 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 34323739BOPIS order cancelled at store | Claud Schaefer |  Miss Amber Hintz Sr. | Oct 11, 2025, 5:10 AM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 77434493Discount code not working | Claud Schaefer |  Amely Pacocha | Oct 4, 2025, 4:12 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 81190734App crashes at checkout | Claud Schaefer |  Vilma Gusikowski | Sep 5, 2025, 10:48 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 73866392Refund not received | Claud Schaefer | Kaela Friesen | Sep 3, 2025, 7:00 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 11965788Order arrived damaged | Claud Schaefer | Amely Pacocha | Jul 29, 2025, 2:54 PM |