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CustomersMr. Sheridan Trantow

Mr. Sheridan Trantow

trey_frami@gmail.com
Tickets37Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.23906169Price match requestMr. Sheridan TrantowAmely PacochaMay 25, 2026, 5:09 AM
10/11I tell everyone — Bloom is doing beauty retail right.55980851Gift card balance questionMr. Sheridan TrantowSteve O'ConnerMay 22, 2026, 5:58 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.80271057Question about product ingredientsMr. Sheridan TrantowJulie HodkiewiczApr 13, 2026, 9:18 PM
4/5Got there in the end. The chat went in circles for a bit.15800081Lost package follow-upMr. Sheridan TrantowChaz RennerApr 11, 2026, 1:07 AM
2/5Welcome email had broken links.84364011Shipping cost questionMr. Sheridan TrantowKatrina JohnsMar 28, 2026, 5:09 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.96928264Klarna / Afterpay split issueMr. Sheridan TrantowJulie HodkiewiczMar 27, 2026, 7:22 PM
5/5Color match through the app worked perfectly. Foundation is spot on.56223604Foundation match helpMr. Sheridan TrantowVilma GusikowskiFeb 11, 2026, 4:28 AM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.80127062Birthday gift not receivedMr. Sheridan TrantowKatrina JohnsDec 21, 2025, 5:52 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.13117241Lost package follow-upMr. Sheridan TrantowKaela FriesenNov 24, 2025, 4:40 AM
5/5Got my points credited back for an order I had to cancel. Super easy.92462295Discount code not workingMr. Sheridan TrantowMr. Cade SengerOct 30, 2025, 8:01 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.12691139Shipping cost questionMr. Sheridan TrantowKip Schroeder IVSep 25, 2025, 11:52 AM
10/11Would recommend in a heartbeat. The samples program alone is worth signing up for.57893407Lost package follow-upMr. Sheridan TrantowKatrina JohnsSep 19, 2025, 3:27 AM
4/11Wouldn't recommend after the return debacle I went through.46032272Wrong shade sentMr. Sheridan TrantowMr. Skyla TrantowAug 16, 2025, 10:36 AM
3/5Got my points back but the agent forgot to ship the replacement.52906365BOPIS order cancelled at storeMr. Sheridan TrantowEula McKenzieAug 10, 2025, 2:07 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.95901874Allergic reaction concernMr. Sheridan TrantowMr. Eliza Gerhold IVJun 8, 2025, 4:28 PM
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Properties

Customer
Name
Mr. Sheridan Trantow
Email
trey_frami@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
2,333
Last purchase
Mar 7, 2026
Skin tone
—
Foundation shade
15N
Skin concerns
redness
Allergies / restrictions
nut-allergy, nickel-allergy
Favorite brands
Le Labo
YTD spend
87
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
1
Preferred category
fragrance
Tickets
Tickets
37
Last seen
May 22, 2026
Responses
Avg rating
5.33