Mr. Sheridan Trantow
trey_frami@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 23906169Price match request | May 25, 2026, 5:09 AM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 55980851Gift card balance question | May 22, 2026, 5:58 AM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 80271057Question about product ingredients | Apr 13, 2026, 9:18 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 15800081Lost package follow-up | Apr 11, 2026, 1:07 AM | ||
| 2/5 | Welcome email had broken links. | 84364011Shipping cost question | Mar 28, 2026, 5:09 PM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 96928264Klarna / Afterpay split issue | Mar 27, 2026, 7:22 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 56223604Foundation match help | Feb 11, 2026, 4:28 AM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 80127062Birthday gift not received | Dec 21, 2025, 5:52 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 13117241Lost package follow-up | Nov 24, 2025, 4:40 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 92462295Discount code not working | Oct 30, 2025, 8:01 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 12691139Shipping cost question | Sep 25, 2025, 11:52 AM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 57893407Lost package follow-up | Sep 19, 2025, 3:27 AM | ||
| 4/11 | Wouldn't recommend after the return debacle I went through. | 46032272Wrong shade sent | Aug 16, 2025, 10:36 AM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 52906365BOPIS order cancelled at store | Aug 10, 2025, 2:07 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 95901874Allergic reaction concern | Jun 8, 2025, 4:28 PM |