Richie Konopelski
marianne.spinka@gmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Three weeks, four agents, still no refund. | 72325764Return after 30-day window | Richie Konopelski |  Lily Raynor | Dec 13, 2025, 3:32 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 73495281Discount code not working | Richie Konopelski |  Kaela Friesen | Dec 9, 2025, 5:52 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 67497164Order arrived damaged | Richie Konopelski |  Eula McKenzie | Oct 5, 2025, 11:02 PM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 92898494Missing samples in order | Richie Konopelski |  Mr. Skyla Trantow | Jul 20, 2025, 10:12 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 53916221App crashes at checkout | Richie Konopelski |  Tommy Kuvalis | Jul 9, 2025, 2:42 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 30171872Missing items in shipment | Richie Konopelski |  Dr. Mandy McLaughlin | Jun 29, 2025, 8:08 AM |