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CustomersMyrtle Pagac

Myrtle Pagac

velma.lindgren9@gmail.com
Tickets46Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Their chatbot actually solved my problem before a human was needed.43388054Lost package follow-upMyrtle PagacTommy KuvalisMay 12, 2026, 9:39 PM
4/5Easy enough. The shade swap took one extra back-and-forth to confirm.81740585Store experience feedbackMyrtle PagacMr. Skyla TrantowApr 24, 2026, 5:34 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.93539773Discount code not workingMyrtle PagacIgnatius CummerataDec 26, 2025, 11:14 AM
7/11It works. Wouldn't go out of my way to recommend it.28785664App login problemMyrtle PagacYazmin JastDec 11, 2025, 11:21 PM
5/5Got my points credited back for an order I had to cancel. Super easy.14275155Cancel subscription / Auto-replenishMyrtle PagacKaela FriesenSep 20, 2025, 10:38 PM
5/5Honestly the easiest exchange process I've used at any retailer.74120701Pro discount enrollmentMyrtle PagacDarryl JacobiSep 15, 2025, 8:37 PM
7/11Solid retailer. Not differentiated enough to recommend over alternatives.16258119Missing samples in orderMyrtle PagacMr. Cade SengerAug 26, 2025, 10:16 PM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.65956061Birthday gift not receivedMyrtle PagacLeonard Waters-HowellAug 21, 2025, 9:35 PM
4/5Got there in the end. The chat went in circles for a bit.15350037Where is my order?Myrtle PagacChaz RennerAug 16, 2025, 10:16 AM
1/5Three weeks, four agents, still no refund.05616034Gift card balance questionMyrtle PagacIgnatius CummerataJul 27, 2025, 1:02 AM
5/5Returned my serum no questions asked, refund hit my card the next day.62628184Question about product ingredientsMyrtle PagacChaz RennerJul 14, 2025, 3:39 AM
4/5Order arrived fine, agent was helpful when one product was missing.84085614Order arrived damagedMyrtle PagacSteve O'ConnerJun 7, 2025, 1:34 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.51445010Foundation match helpMyrtle PagacJulie HodkiewiczJun 2, 2025, 10:22 AM
5/5Got my missing samples shipped out the same day. Thank you!26486624Store experience feedbackMyrtle PagacJulie HodkiewiczMay 27, 2025, 9:36 PM
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Properties

Customer
Name
Myrtle Pagac
Email
velma.lindgren9@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
5,283
Lifetime spend
434
Last purchase
Mar 4, 2026
Skin tone
—
Foundation shade
14W
Skin concerns
acne
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,978
App installed
—
App last opened
—
Email subscribed
No
Marketing segment
—
Last purchase amount
48
Total orders
1
Preferred category
—
Tickets
Tickets
46
Last seen
May 18, 2026
Responses
Avg rating
4.71