Myrtle Pagac
velma.lindgren9@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13187781 | Item authenticity concern | Solved | Normal | — | Phone | bopisshade-match | 1d 5h | ⊘Not fired | — | — | — | May 18, 2026 | - | ||
| 43388054 | Lost package follow-up | Solved | Normal | — | Chat | influencerbopis | 3h | ●Responded | 5/5 | — | — | May 12, 2026 | - | ||
| 83926366 | Klarna / Afterpay split issue | Solved | Normal | — | Social | fragrancedamagedgift-card | 1h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | ||
| 36726192 | Question about product ingredients | Solved | Normal | — | influencer | 2d 8h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 81740585 | Store experience feedback | Solved | High | — | Chat | — | 1d 7h | ●Responded | 4/5 | — | — | Apr 22, 2026 | - | ||
| 15737190 | Lost package follow-up | Pending | Normal | — | viprefundfragrance | - | —Skipped | — | — | — | Apr 20, 2026 | - | |||
| 52933395 | Lost package follow-up | Solved | Normal | — | influencerappshade-match | 10h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |||
| 97126856 | Question about product ingredients | Solved | Normal | — | Chat | bopisdamagedloyalty | 4h | ⊘Not fired | — | — | — | Apr 5, 2026 | - | ||
| 23279509 | Store experience feedback | Solved | Normal | — | Chat | influencershipping | 10h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 51832247 | Return after 30-day window | Solved | Low | — | — | 2h | ⊘Not fired | — | — | — | Mar 24, 2026 | - | |||
| 56446620 | Lost package follow-up | Closed | Normal | — | shipping | 1h | ⊘Not fired | — | — | — | Mar 5, 2026 | Mar 12, 2026 | |||
| 39061663 | Influencer code not working | Pending | Normal | — | vipshade-matchinfluencer | - | —Skipped | — | — | — | Mar 2, 2026 | - | |||
| 10817634 | Price match request | Closed | Low | — | Chat | samplesvip | 1h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Jan 30, 2026 | ||
| 84642392 | Wrong shade sent | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Jan 23, 2026 | - | |||
| 58139196 | BOPIS pickup not ready | Solved | Low | — | Chat | bopis | 19h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | ||
| 07947693 | Question about product ingredients | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 93539773 | Discount code not working | Solved | Low | — | wholesalerefund | 5h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |||
| 28785664 | App login problem | Solved | Low | — | Phone | gift-cardappwholesale | 5h | ●Responded | 7/11 | — | — | Dec 11, 2025 | - | ||
| 47446339 | Where is my order? | Open | High | — | Social | loyaltywholesalefragrance | - | —Skipped | — | — | — | Dec 4, 2025 | - | ||
| 39917018 | Lost package follow-up | Solved | Normal | — | Phone | returns | 12h | ⊘Not fired | — | — | — | Nov 24, 2025 | - | ||
| 77547966 | Order arrived damaged | Solved | Low | — | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | ||
| 56336416 | Pro discount enrollment | Solved | High | — | loyaltydamaged | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |||
| 82720277 | Where is my order? | Solved | Urgent | — | refunddamagedvip | 20h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |||
| 54883138 | Shipping cost question | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 23170646 | Refund not received | Open | Normal | — | Phone | samples | - | —Skipped | — | — | — | Oct 24, 2025 | - | ||
| 77941643 | Pro discount enrollment | Solved | High | — | — | 7h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |||
| 37117104 | Shipping cost question | Pending | Normal | — | Phone | wholesalereturnsrefund | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 14275155 | Cancel subscription / Auto-replenish | Solved | Normal | — | shipping | 21h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |||
| 07247804 | Pro discount enrollment | Open | High | — | appwholesale | - | —Skipped | — | — | — | Sep 15, 2025 | - | |||
| 74120701 | Pro discount enrollment | Solved | Normal | — | Chat | fragrancegift-card | 19h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - | ||
| 50316747 | Birthday gift not received | Solved | Normal | — | Chat | returns | 4h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | ||
| 42634109 | Wholesale order question | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 48502989 | Missing samples in order | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |||
| 16258119 | Missing samples in order | Solved | Normal | — | vipfragrancereturns | 1d 9h | ●Responded | 7/11 | — | — | Aug 24, 2025 | - | |||
| 29124314 | Item authenticity concern | Solved | High | — | Chat | returnsshade-match | 11h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | ||
| 65956061 | Birthday gift not received | Solved | Low | — | damagedshippingrefund | 12h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |||
| 15350037 | Where is my order? | Solved | High | — | Chat | damagedvip | 1d 7h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | ||
| 04031604 | Price match request | Solved | Normal | — | refund | 4h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |||
| 25741431 | Birthday gift not received | Closed | Normal | — | influencerfragrance | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 | |||
| 05616034 | Gift card balance question | Solved | Low | — | fragrance | 8d 22h | ●Responded | 1/5 | — | — | Jul 16, 2025 | - | |||
| 62628184 | Question about product ingredients | Solved | Normal | — | — | 1d | ●Responded | 5/5 | — | — | Jul 12, 2025 | - | |||
| 85139631 | Influencer code not working | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 07366746 | Store experience feedback | Open | Low | — | app | - | —Skipped | — | — | — | Jun 12, 2025 | - | |||
| 84085614 | Order arrived damaged | Solved | Normal | — | shade-match | 19h | ●Responded | 4/5 | — | — | Jun 5, 2025 | - | |||
| 51445010 | Foundation match help | Solved | Normal | — | Chat | — | 20h | ●Responded | 4/5 | — | — | May 31, 2025 | - | ||
| 26486624 | Store experience feedback | Solved | Normal | — | wholesale | 6h | ●Responded | 5/5 | — | — | May 27, 2025 | - |